Games that should be easily ran by my PC tend to stutter.

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  • Shoebox
    PCHF Member
    • Jun 2024
    • 3

    #1

    Games that should be easily ran by my PC tend to stutter.

    Main games I’m playing at the moment are Rust and Ready or Not, which both suffer from this issue. There will be no frame drops, but will freeze and stutter for seconds at a time before returning to normal, then doing the same thing about 30 seconds later. Rust is installed of an SSD, Ready or Not on a HDD. These issues are often worded when trying to record my game with friends

    CPU: i5-9600k
    GPU: RTX 2060 8gb
    RAM: 16gb

    Any help would be greatly appreciated
  • Bruce
    PCHF Member
    • Oct 2017
    • 10697

    #2
    Let’s get all the hardware and software info of your system.
    No personal data is published and everything shown is safe.

    Download Speccy by Piriform.
    In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
    Paste that link into your post. Is Speccy safe?

    Download GetSystemInfo by Kaspersky.
    In GSI, click Start. (takes about 10mins)
    It makes a ZIP file on your desktop, drag that to their GSI Parser site.
    Once analysed, paste the newly created URL into your post.

    Download MiniToolBox by Farbar.
    In MTB, tick List Installed Programs, click Go then close the program.
    A file MTB.txt is created in the same folder, attach that to your post.

    No software can interrogate the Power Supply Unit so list the make/model of the PSU.

    Lastly, go to www.speedtest.net and screenshot your network speeds.

    Comment

    • Shoebox
      PCHF Member
      • Jun 2024
      • 3

      #3
      Originally posted by Bruce
      Let’s get all the hardware and software info of your system.
      No personal data is published and everything shown is safe.

      Download Speccy by Piriform.
      In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
      Paste that link into your post. Is Speccy safe?

      Download GetSystemInfo by Kaspersky.
      In GSI, click Start. (takes about 10mins)
      It makes a ZIP file on your desktop, drag that to their GSI Parser site.
      Once analysed, paste the newly created URL into your post.

      Download MiniToolBox by Farbar.
      In MTB, tick List Installed Programs, click Go then close the program.
      A file MTB.txt is created in the same folder, attach that to your post.

      No software can interrogate the Power Supply Unit so list the make/model of the PSU.

      Lastly, go to www.speedtest.net and screenshot your network speeds.

      [ATTACH type=“full” width=“419px”]13816[/ATTACH]
      The GSI file is too big for this website unfortunately.

      Apologies for the slow response, have exams coming up and everything. Please let me know if I’ve been stupid and provided the data in the wrong way at all, thanks a ton.

      Comment

      • Malnutrition
        PCHF Moderator
        • Jul 2016
        • 7041

        #4
        Originally posted by Shoebox
        The GSI file is too big for this website unfortunately.
        You upload it the the site provided then provide the link to the file.

        [ATTACH type=“full”]13820[/ATTACH]

        Comment

        • Bruce
          PCHF Member
          • Oct 2017
          • 10697

          #5
          And your power supply details. (y)

          Comment

          • Bruce
            PCHF Member
            • Oct 2017
            • 10697

            #6
            From Speccy;
            [ul]
            [li]C:\ is low on space[/li][li]G:\ is has some SMART errors, try running the rig with this disconnected. Make sure no games are installed on this drive[/li][li]looks like there have been 2 BIOS updates since your F10e, get the latest and see if that helps[/li][li]while in BIOS, disable XMP mode and see if things stabilse[/li][/ul]

            Some cleanup ideas;
            [ul]
            [li]Get WizTree to find out where the space has gone.[/li][li]CCleaner or Glary Disk Cleaner or the inbuilt cleanmgr command can reclaim a lot of space.[/li]Note: when running CCleaner, only run the Custom Clean, not the Health Check, or Registry clean, or Driver Updater features.
            Also, when installing, be sure to check all pre-selected options carefully and not simply allow it to use default suggestions. It may offer to install AVG Anti-virus, there is no need for this.
            It will also add a Smart Cleaning process to Windows Startup and a couple of tasks to Task Scheduler – these can be disabled from within CCleaner.
            [/ul]

            Comment

            • Shoebox
              PCHF Member
              • Jun 2024
              • 3

              #7
              Originally posted by Malnutrition
              You upload it the the site provided then provide the link to the file.

              [ATTACH type=“full” alt=“1718664793737.png”]13820[/ATTACH]
              my mistake
              Kaspersky GetSystemInfo (GSI) Parser allows you to check and fix PC compatibility issues between Kaspersky products and other software. Troubleshoot with Kaspersky GSI Parser!

              Comment

              • Bruce
                PCHF Member
                • Oct 2017
                • 10697

                #8
                From the GSI report;
                [ul]
                [li]looks like Steam and most of the games are on G:, which has known SMART errors[/li][li]the Log Event report shows multiple “The device, \Device\Harddisk0\DR0, has a bad block” which is your G:\ drive[/li][/ul]

                Comment

                • Bruce
                  PCHF Member
                  • Oct 2017
                  • 10697

                  #9
                  @Shoebox - what’s the latest?

                  Comment

                  • Bruce
                    PCHF Member
                    • Oct 2017
                    • 10697

                    #10
                    Closing - no activity or response.
                    To request a re-open, go to Members > Staff Members, click a Staffer then Start Conversation and quote thread name.

                    Comment

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