Issue while playing games on my pc

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  • Aleka_papariga
    PCHF Member
    • Oct 2023
    • 12

    #1

    Issue while playing games on my pc

    Games like squad or fivem gta cause critical error Kernel-power 41 task 63 . I’ve tried many things like updating drivers or change power plan setting and done over 2 formats. Can you guys give me some hope here? I will try anyhting !
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15206

    #2
    I[COLOR=rgb(44, 130, 201)]f the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

    Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.

    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]

    Comment

    • Aleka_papariga
      PCHF Member
      • Oct 2023
      • 12

      #3
      Originally posted by phillpower2
      I[COLOR=rgb(44, 130, 201)]f the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

      Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

      To publish a Speccy profile to the Web:

      In Speccy, click File, and then click Publish Snapshot.

      In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

      Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
      [/COLOR]
      [COLOR=rgb(44, 130, 201)]
      found it but it copies ip adress etc as well[/color]

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15206

        #4
        Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

        See Speccy information below provided courtesy of Moderator Bruce;

        Running Speccy shows a detailed report of everything that is happening with your PC. Publishing that report as a snapshot is the best way to share the information with others, especially with a tech support person.

        As well as showing your complete PC specifications, installed software, and hardware configurations, a report includes personal data like your user name, computer name, external IP address, Windows Serial Number, and connected wireless networks, to name some.

        [COLOR=rgb(184, 49, 47)]Speccy shows no personal details that can be used against you.

        When you Publish a Speccy snapshot, personal information - like the external IP address - is not included.


        Extra privacy is achieved by deleting each published snapshot after 30 days, and that each published link has a random URL to enforce only the people you send the link to can see your snapshot.

        Data shown in the report is inward facing, that is, just visible by you. Any outward facing data, like your external IP address, is either already publicly available as this is the address you have with your Internet Service Provider, or is removed when published.[/COLOR]

        Comment

        • Aleka_papariga
          PCHF Member
          • Oct 2023
          • 12

          #5
          Be Quiet System Power 9 600W

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15206

            #6
            Because you again quoted the whole reply it was detected as Spam and made invisible, copied the PSU into your second reply.

            Will take a look at Speccy and get back to but for your information you should have been using a minimum of a Gold efficiency rated PSU for this build.

            [COLOR=rgb(184, 49, 47)]Edit to add: Your issue is explained below;
            Partition 1
            Partition ID: Disk #0, Partition #1
            [COLOR=rgb(184, 49, 47)]Disk Letter: C:
            File System: NTFS
            Volume Serial Number: 94D63F99
            Size: 465 GB
            Used Space: 438 GB (94%)
            [COLOR=rgb(184, 49, 47)]Free Space: 26,6 GB (6%)
            For Windows to be able to run efficiently and to be able to update you need to have between 20 and 25% of the partition or drive available on a HDD and an SSD between 10 and 15% as free storage space at all times, if you don`t you risk Windows becoming corrupt or not being able to update which puts you at risk of malware attack.

            Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive, this also to avoid data corruption.

            Please note that storage devices can physically fail if the amount of free storage space is allowed to drop below the required 10 or 20/25% minimum.

            Uninstall as many unused programs, games, videos and music files as you can and get yourself a means of backing up to, post back when you have between 20 and 25% free storage space on the C: drive/partition and we can go from there.[/COLOR][/COLOR][/COLOR]

            Comment

            • Aleka_papariga
              PCHF Member
              • Oct 2023
              • 12

              #7
              I ve had free space up to 200gb when the problem started to happen .

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15206

                #8
                Sorry but we are dealing with the here and now and not history, the low free storage space is an issue and the solution provided needs to be done.

                Comment

                • Aleka_papariga
                  PCHF Member
                  • Oct 2023
                  • 12

                  #9
                  http://speccy.piriform.com/results/C...ggjaME4n0JPxWK i deleted 100 gb game thats all i can do

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15206

                    #10
                    Good, can you now restart the PC so that you can access the BIOS, enable XMP, save the new settings, exit the BIOS, restart the PC and test by using the computer as you normally would, post back with an update when you are ready.

                    Comment

                    • Aleka_papariga
                      PCHF Member
                      • Oct 2023
                      • 12

                      #11
                      nop! same thing

                      Comment

                      • Aleka_papariga
                        PCHF Member
                        • Oct 2023
                        • 12

                        #12
                        Log Name: System
                        Source: Microsoft-Windows-Kernel-Power
                        Date: 29/10/2023 11:05:36 μμ
                        Event ID: 41
                        Task Category: (63)
                        Level: Critical
                        Keywords: (70368744177664),(2)
                        User: SYSTEM
                        Computer: DESKTOP-IFJS5JE
                        Description:
                        The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
                        Event Xml:



                        41
                        8
                        1
                        63
                        0
                        0x8000400000000002

                        20761


                        System
                        DESKTOP-IFJS5JE



                        0
                        0x0
                        0x0
                        0x0
                        0x0
                        0
                        0
                        0
                        0
                        false
                        0
                        0
                        false
                        0
                        0
                        false

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15206

                          #13
                          That is typical of a power issue and this includes a weak PSU that is overheating internally.

                          Can you post a new Speccy url for us.

                          Comment

                          • Aleka_papariga
                            PCHF Member
                            • Oct 2023
                            • 12

                            #14

                            Comment

                            • Aleka_papariga
                              PCHF Member
                              • Oct 2023
                              • 12

                              #15
                              what are the odds for another part of pc causing the issue? ( everything is bought last year)

                              Comment

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