GPU maxed out. Even with new higher end ones

[Rose_Wolf]

Hi. I’m really desperate. I have a pc with an i7-9700k, 32gb ram, and a 650W power supply. I recently bought a nvidia 3060, however, every time I launched a game, it said gpu was at max. So I just upgraded it to an AMD Radeon 6700 XT. Same issues. Except now it won’t even load some games, like battlefield 5. All I get is a static screen when I launch. In addition to this, my cpu is frequently hitting max as well. It shows that temps are well within range and I’m sure I have enough power. Any advice please?

[Pyro]

Let’s get some more information:

Download and run the free version of speccy.

Once you have ran speccy, follow the instructions to upload a snapshot found here.

Please list your power supply unit (manufacturer and model)

[phillpower2]

I’m really desperate. I

So desperate that you didn’t bother to acknowledge the offer of help from Pyro

[Rose_Wolf]

I had classes. I’m in college. Going to send once I’m out

[Rose_Wolf]

Let’s get some more information:

Download and run the free version of speccy.

Once you have ran speccy, follow the instructions to upload a snapshot found here.

Please list your power supply unit (manufacturer and model)

Apologies for the delay Pyro, its first week of classes so I’ve been running everywhere. I have a Seasonic SSR-650RM Active PFC F3 (G-650) psu

http://speccy.piriform.com/results/Rdjlgk1sG7uI1JjMAdMnPqy

Thank you!

[Pyro]

Try pulling your GPU and running off the onboard graphics. Do you still get the grey screen?

Where exactly are you looking that says the GPU/CPU are at max?
Are you suffering any performance hits from this? Could you tell if you weren’t looking at the monitor?

[Pyro]

After looking through the speccy I’m just going to add this, please complete it re-test and generate a new speccy report.

This is my laundry list, it’s a good starting point for troubleshooting and hits on a few common problems we see frequently:

1. Try running the following programs, also try to keep at least 25-30% of your disks as free space.

Run Disk Cleanup (check all the boxes) this will delete things such as your recycling bin, so make sure you don’t have any files you want to keep.

Run Defragment and Optimize Drives, run this on your drives.

These will free up some space, but you may need to relocate/delete files to reach the suggested free space.

1. Disable any overclocking or changes to power/performance settings

Undo any overclocking you may have done (if any)

Settings > System > Power and sleep > Additional power settings
Make sure your power plan is set to balanced, high performance/ultimate performance is only beneficial on gaming laptops where it needs that extra boost.

1. Check for Operating System Corruption

Right click on the Windows logo in the bottom left and select Windows Powershell (Admin)
Run these three commands separately:

sfc /scannow

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /RestoreHealth

These will take a while to run, do not close out of Powershell while they are running, if one fails then move onto the next and then loop back around.

Note: It doesn’t hurt to make a system backup before you make all these changes, save any important files of folders. While these changes shouldn’t cause any issues, better to be safe than sorry.

1. Unplug unnecessary devices.

If you have a gamepad, extra monitor, external hard drive/flash drive, or anything that is not essential to using the computer plugged in, unplug it.

Once you have completed all of these tasks, restart it (using the restart option in the power menu) and re-test.

[Rose_Wolf]

http://speccy.piriform.com/results/8dyvJUIcR4umjHBdLuBrDCp

This is after following all of the instructions. I’m not sure if if anything changed.

[Rose_Wolf]

Try pulling your GPU and running off the onboard graphics. Do you still get the grey screen?

Where exactly are you looking that says the GPU/CPU are at max?
Are you suffering any performance hits from this? Could you tell if you weren’t looking at the monitor?

Looking at task manager while running games and such. Any game I went into my gpu maxed and my cpu would climb really high. Also used AMD Adrenalin and said same. I will get about 130 fps on mid graphics then occasionally plummet to 2 fps for a few seconds before climbing again. With onboard graphics, it’s extremely laggy even in windowed version.

[Pyro]

Do you see any correlation between the low framerates and a change in the utilization?

High utilization is not unusual in games, what game(s) is it?

Bad frames are to be expected from onboard graphics, do you see a similar issue?

[Rose_Wolf]

I mainly play Ready or Not rn. Between the built in cpu graphics and my gpu my gpu is far better but it’s still only getting about 130 fps and dropping suddenly. I’m also a bit worried bc now every time I try to start my pc, it won’t turn on until I flip the back switch a couple times then hit the power button.

[Pyro]

Is the same issue exhibited when the GPU isn’t installed?

At this point I’m concerned the PSU may be damaged- do you have one you could borrow from a friend or family member?

[phillpower2]

At this point I’m concerned the PSU may be damaged-

Just a fyi, the PSU was released in 2013 and only had a five year warranty.

[Rose_Wolf]

I’ve checked out everything and still same results. I might just be stuck with it.