*Video* I Can't Stream Diablo 4 (Only) Please Help

[PixelBits]

I’m pretty technical but I have no idea what’s wrong here. This is only happening with Diablo 4. Troubleshooting attempts and specs are in youtube description.

Issue - Game runs completely stable above 200fps as well as every other game I play. The issue is specific to the streaming software. Whenever I move my mouse everything lags and buffers in the streaming software.

Note: I’ve tried 2 different streaming software. The game continues to run smooth while the streaming software display preview/recording lags and buffers. This does not happen in any other game or program and has never happened to me before. Leading me to believe this is specific to Diablo 4 but I can’t find anything on google. Please help!

[MEDIA=youtube]U1P5ITQlXys[/MEDIA]

[veeg]

Hello

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@Pyro

[PixelBits]

http://speccy.piriform.com/results/xOWFe1KiHUAxymj5m4Q0fuK

[Pyro]

I’m not sure if I can assist with this- @veeg

1. PCHF can not and will not offer advice for business use or financial gain. This includes streaming services. PCHF only offers assistance for personal use.

[PixelBits]

What if I’m not trying to stream but record gameplay for myself? @Pyro

[Pyro]

I’m going to have to leave that call to my advisor, the forum rules might currently be undergoing some revisions I’m not positive though - I’ll have to wait until @veeg gives us his decision.

[jmarket]

@Pyro you may proceed

[Pyro]

And off we go!

Have you tried using just one monitor? Varying refresh rates can cause a myriad of issues.

Furthermore, does the issue occur in the actual recordings? Windows prioritizes the window/tab you’re in IIRC, this can cause other parts to look choppy when sharing a screen or streaming.

Does the issue occur in the actual game? I can’t tell from the video if the game has a stuttering mouse issue as well.

[PixelBits]

Great! Thanks jmarket! @Pyro - I will try one monitor asap and get back to you. This does occur in the recordings. This does NOT effect the game in any way, ONLY the recording/streaming software (both Streamlabs OBS & OBS standalone). Note again that this has NEVER happened to me before and doesn’t occur with any other program other than Diablo 4.

[Bruce]

@PixelBits - any update?

[PixelBits]

Apologies, IRL got in the way. Updating soon thank you!

[PixelBits]

I can’t believe it… it ended up being something so simple. Forgot turn on Limit Capture Framerate in OBS ???.

[Bruce]

hey - take the dumb fixes when you can!
thanks for the update - it may help others down the track.

will close as solved. (y)