Gaming PC crashes when taxed in any Video Game

[Pyro]

This suggests to me there’s either a GPU issue or a power issue.

Since you seem to have a competent power supply by the sounds of it (a model # would confirm this) my next guess is something with the GPU as you have stated.

If you have another GPU (preferably a similar one, such as a 20 series or another 30 series) you can swap that in and double over your work.

When you removed your display drivers, did you do it correctly?

Run DDU and download a fresh installer executable from here.

An important note: You MUST download the driver executable and disconnect your computer from the internet before running DDU, otherwise Windows will automatically download drivers (which you don’t want).

Once you have ran DDU in safe mode, boot up into a normal Windows session (ensuring that you aren’t connected to the internet for even a moment) and run the NVIDIA installer.

Restart your computer from the power menu and see if this helps.

[ghostrider1982]

I was using a Thermaltake Toughpower PF1 750W but per previous discussion that wasn’t adequate as ASUS says 850W minimum for my 3080 10GB graphics card. I then replaced that PS with one I had in my old system which is this power supply: https://www.newegg.com/evga-supernov...82E16817438013

I will try to do the uninstall as you recommended above and see if any difference

[ghostrider1982]

Tried the driver thing no difference, if anything the problem is getting worse as my screen has flickered on me a few times and even did lock up once not even trying to play a game. But any stress test and like clockwork within 10-30seconds it crashes out. Guess we’ve really ruled everything out and the culprit has to be the video card. Glad it’s on a 3yr warranty but too bad I have to pay for shipping there and back lol.

[Pyro]

Both ways? Usually shipping is paid for by the sender (you pay shipping there and the repair depot pays shipping back), who makes the card?

If it works fine otherwise the CPU should hold over some light gaming (low settings 1080p/lower, nothing AAA) for the week or two it takes to get your GPU back.

Unless someone else has any ideas it sounds like you’re on the right track.

[phillpower2]

Have some other issues to sort out when it comes to the CPU cooler and the fans not working on the radiator

This should have been mentioned in your OP.

when it comes to crashing

Software such as Windows can crash and when it does crash you get a BSOD and when enabled a crash dmp is generated, programs or games when they crash can on occasion close to the desktop but the computer will still be 100% functional.

Hardware failure such as a weak power supply and/or overheating are not software related and when a computer for example suddenly turns off, freezes or the screen goes black etc the behaviour should be described as the “computer shut down unexpectedly” or froze etc and not as having crashed as the latter implies a software issue as opposed to an obvious hardware issue when described properly.

Having the correct info means that helpers will not be looking for a software issue when the problem is clearly hardware related

Being that a weak PSU was previously being used CyberPower may have trouble with any RMA, the bench gear that Nvidea techs have at their disposal can detect when an item has as they may well put it has been " inappropriately used " means that any warranty is null and void, they did this when cards cost a couple of hundred of your currency so I don`t expect them to be any different when cards are now costing just shy of and sometimes more than 1K.

Any warranty terms that you may have still had were voided the minute that you started tinkering with the internal components and sorry to say that the minute that you had concerns over the radiator cooling fans you should have stopped using the PC and sought technical assistance and if still under warranty with CyberPower first.

[ghostrider1982]

I’m not dealing with Cyberpower, the warranty with Cyberpower is done and also they wanted me to send in the entire PC at my cost to California for repair. I’m just going to deal with the Video Card as it has a 3year warranty. If it’s the PSU and they can tell me that’s why my Video Card failed then so be it but I don’t have any other option right now do I? As for the CPU Cooler it’s not exactly easy to see that they weren’t spinning as they are on the inside front of the case so I don’t know when they stopped working. The CPU itself has never gotten that hot really. The fans are only connected to a controller that is hooked up to a USB header on the Motherboard so I’m not sure how that all works for powering them because I can change their colors all day but not get them to spin.

I’m sorry I wasn’t accurate in describing my problem but If i was able to be accurate than I probably wouldn’t have asked for help in the first place. The thing is that sometimes the screen goes out and the PC restarts and some times it wouldn’t so software/hardware I don’t know.

The Screen started going out in last 1 1/2 days just watching shows or videos so I’ve now just pulled out the video card and am running off the Motherboard Video until I can see what I can do about the video card.

[Pyro]

I’m not aware of anything else, depending on who makes the card you might get lucky or be out-of luck. If it’s not working I’m not sure what else you can do.

The fans are connected to a USB header? They should be connected to a PWM fan header and the power supply afaik, do you have a picture of where they are connected and the hub?

I find it strange that the water cooler has a push fan and a pull fan, maybe phill knows more about why they would do this?

We’re all working towards the same thing here, this is a great chance to learn how to better troubleshoot and describe problems.

[ghostrider1982]

Yeah honestly i’m just trying to learn here. Yes the fans are only connected via 8pin connecters to the Controller, while the waterblock has that same connection but also one to a fan header on the MB. I’ve attached some pics sorry if the quality isn’t good. Also, here is a link to the actual CPU AIO cooler that I have:

Floe Riing RGB 240 TT Premium Edition

Pic 1 the USB header on the left is where the Controller is connected to, it’s bundled with a Micro USB connector also which is what the other side of the cable is only and what is plugged into the controller. The controller has 5 ports (using 3) and a power port which had an adaptor connecting to a 4pin molex power cable.

Pic 2 just shows the waterblock connected to the MB (I know that’s working cause if i touch it or the cables going in and out I can feel it working.

[Pyro]

A few things I would change.

The fans on your AIO should be plugged into CPU_FAN and CPU_OPT on your motherboard, all case fans can be plugged into CHA_FAN, I’d abandon the fan hub, no amount of RGB is worth overheating the system, and you have more than enough fan headers.

[ATTACH type=“full” alt=“1667886199073.png”]10810[/ATTACH]

Your power supply appears to be upside down depending on what case you have, was the original in that position? Is there a beauty cover that goes over the PSU and cabling?

Your front panel connectors (the ones in the bottom right of the first picture) look like they’re barely connected, make sure they are seated and in the correct spots.

Finally, in the first picture I see a tied up USB cable of some sorts, why is the hanging out in the case?

Here’s a diagram showing your the spots on your motherboard where you can plug stuff in:
[ATTACH type=“full” alt=“1667885990774.png”]10809[/ATTACH]

I highly recommend reading through your owner’s manual as you do this, it will tell you all of this and far more when it comes to system cabling.

[ghostrider1982]

Pyro/Philpower2,
Thank you for all of your help. I believe I have resolved the issues. I wasn’t feeling using the old 1000W PSU as a final solution so I purchased an ASUS ROG Strix 1000W PSU and just went to task installing it tonight. I recabled everything and upon testing everything was working. The previously unworking fans were working and controllable through the software and then I decided ok if thats working lets try the video card so I did a stress test at my mini testbench basically and it had zero issues. So now I’ve hooked everything back up and have it back at my desk with my 4k Monitor and ran multiple tests and it’s running just fine and all fans are working etc. The initial problem of a PSU not strong enough seems to have been correct and then my old PSU must not be really putting out 1000W anymore either. Who knows what the deal with the fans were but they are all good to go now. In the end I spent $170 on the quality PSU but it’s better than spending $25-60 shipping my video card off for them to tell me nothing is wrong with it and then spending the $170 later.

[Pyro]

Glad you got the crashing sorted out!

I recommend that you get those other bits sorted out as detailed above (your CPU cooling especially) to cap off your success.

[ghostrider1982]

Glad you got the crashing sorted out!

I recommend that you get those other bits sorted out as detailed above (your CPU cooling especially) to cap off your success.

It’s sorted. The fans are working now on the radiator so all fans are working. I have to go with the controller or i would have to rewire the fans as they are in a bigger connector

[Pyro]

My concern is that the CPU fans and AIO pump are not receiving signals from the intended connectors, while they may be spinning who knows what they’re hearing and deciding to do.

I’m not sure what you mean about wiring in a bigger connector, but you can safely plug 3-pin fans into 4 pin headers as long as you line the notch up.

If you decide not to do it, that is ultimately your choice, just trying to prevent any future problems if possible, a fried CPU is never a fun thing.

[phillpower2]

Glad you got it sorted