PC shuts down (seemingly) randomly

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  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #16
    How has the computer been behaving since your last update, let us know when you post the info that is requested below;

    Lets try another way to get rid of Avast.

    Post an Autoruns log for us, see here

    1: Extract the Autoruns Zip file contents to a folder.

    2: Double-click the “Autoruns.exe”.

    3: Click on the "Hide Signed Microsoft and Windows Entries” option.

    4: Go to File then to Export As or Save in some versions.

    5: Save AutoRuns.txt file to known location like your Desktop > when you click on File > Save you will then get the option to Save as type, click the drop down tab, change it to Text and then click the Save button.

    6: Attach to your next reply.

    Tutorial here

    Comment

    • howl
      PCHF Member
      • Feb 2021
      • 10

      #17
      Hey! Good news, I waited with the report on PC’s behaviour: I didn’t come across any random shutdowns (im quite baffled that sound drivers may have very well been the cause of this issue)
      -=x=-

      Comment

      • howl
        PCHF Member
        • Feb 2021
        • 10

        #18
        I would also like to preemptively give you one big thank you! phillpower2

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15209

          #19
          Good news and thanks for letting us know (y)

          Create a new system restore point then delete the following in Autoruns, see To Disable or Delete? info here
          • “AvastUI.exe” “” “” “File not found: C:\Program Files\AVAST Software\Avast\AvLaunch.exe” “” “”
          • “Avast Secure Browser” “Avast Browser Installer”
          • “avast” "Služba Avast Browser Update (avast):
          • “avastm” "Služba Avast Browser Update (avastm):
          • “AvastSecureBrowserElevationService” "Avast Secure Browser Elevation Service

          Once done, restart, run Autoruns again and post the new log so we can make sure that no Avast entries got missed - by me

          You are welcome

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #20
            OPs original problem solved, due to lack of any feedback regarding Avast this thread will be marked as solved and closed.

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