Game Crash becasue CPU goes 100% very easy.

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  • iHaz32
    PCHF Member
    • Apr 2020
    • 11

    #1

    Game Crash becasue CPU goes 100% very easy.

    Hello there. I don’t know much about PC, but I’ll try to be as much descriptive I can. So I play a F2P game on Steam, named Unturned. While I’m playing this game it crashes. (Sometimes on loading screen, rarely on lobby, most times in-game). So this is how I crash: my screen freezes for like 3 seconds (i can hear the sound meanwhile, or i can hear the sound deformed), after 3 seconds, sound stops too and then I completely crash. I’ve visited sites like “Can I Run It” to check if I have good specs to run this game, and yes I have. Graphics options are as much as low they can be both from in-game options and GeForce options. I think the problem is my CPU, which gets 100% very easy. I’m not trying to overlock because I don’t know how and I don’t know if that’s a solution. Thank you for your time and have a good day!

    CPU: AMD FX™-4300 Quad-Core Processor 3.8GHz
    And from “Can I Run It” required is 2GHz and recommended is 3GHz

    Update: It crashses with the same way at more games such as Valorant, GTA V.

    At Valorant, I crash when I press specific keys such as Left CTRL.

    And yes my PC is clean.
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #2
    If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

    Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.

    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

    Comment

    • iHaz32
      PCHF Member
      • Apr 2020
      • 11

      #3

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        Can we have the brand and model name or number of the power supply details that were requested.

        Comment

        • iHaz32
          PCHF Member
          • Apr 2020
          • 11

          #5
          But I did what you said. I downloaded the app, then published snapshot with the link

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #6
            As per the first line of my reply #2!
            Originally posted by phillpower2
            If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

            Comment

            • iHaz32
              PCHF Member
              • Apr 2020
              • 11

              #7
              How I find that?

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #8
                You will have to take off the side of the case and get the info off the label that should be on it, you have high temps and bad voltage so it is important that we have the info, see example in the attachment below.

                Comment

                • iHaz32
                  PCHF Member
                  • Apr 2020
                  • 11

                  #9
                  Is there any way to find it without opening my pc because it will be tough for me? If there is not, I will open it. I’ll try to find it with CMD i saw in a video (
                  [MEDIA=youtube]IZv904NCVGA[/MEDIA][/MEDIA) Update: I tried this and I found this: MS-7641 on cmd. Is that enough? If it’s not, I’ll open it.

                  Comment

                  • iHaz32
                    PCHF Member
                    • Apr 2020
                    • 11

                    #10
                    This is what i found from cmd: MS-7641. Is that enough? If not, I’ll open it.

                    Comment

                    • iHaz32
                      PCHF Member
                      • Apr 2020
                      • 11

                      #11
                      Ignore what I said here you are. (If something is blur you can tell me)

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15209

                        #12
                        Thanks for the picture which goes some way to confirming my suspicions, the PSU is real poor quality I`m afraid and how anyone had the nerve to label it as 550W is disgraceful, the PSU even when new could not provide the 400W that your system needs to be able to power your add on video card.

                        I can explain the true output for you but can you first of all take a look at the attachment and get back to us with the number.

                        Comment

                        • iHaz32
                          PCHF Member
                          • Apr 2020
                          • 11

                          #13
                          It’s funny you named the picture poor quality psu :LOL::LOL:

                          Maximum Load: 350W

                          Also the PC is pre-built, we just added an SSD. So this thing is done by a “”“PC expert”“”?

                          Comment

                          • iHaz32
                            PCHF Member
                            • Apr 2020
                            • 11

                            #14
                            Also our first PSU was burnt and I visited a service shop and they added a new one.

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15209

                              #15
                              Thanks for confirming the wattage (y)

                              Your GPU as mentioned requires a 400W PSU which can be confirmed here

                              The present PSU has been depriving all of your hardware of the power that it needs and the GPU being the most power hungry tends to suffer the most, to work out the true wattage of a PSU you multiply 12V by the amount of claimed amps which in this instance gives you 360W so even that doesn`t tally with the 350W that you gave us.

                              Short answer is that a new PSU is required but before purchasing one I would get the system tested with an appropriate PSU to see if your hardware has been damaged.

                              Comment

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