PC lag after water spillage on extension cable

[peoleo]

Hello

So yesterday I accidentally spilled water on my extension cable that has pc and monitor both plugged in. I quickly pulled it out of the wall and dried it and about an hour later plugged it in again. Since then I have had lag problems especially in games and they are not caused by fps because i can’t see fps drops. For example COD warzone was okay before the accident but now it has lag spikes in screen and also sound that last about 2 seconds (especially in gunfights for example). The problem occurs only in cod warzone and sometimes in PUBG. Cs:go, Dirt rally were okay. Today I also started noticing problems in google when browsing- websites load longer and sometimes have lag spikes when loading or scrolling. Also today when I tried COD again, the map wouldn’t render when I spawned and took about 30 seconds to render.

My pc specs: AMD Ryzen 5 1500X
ASUSTeK COMPUTER INC. PRIME B350M-K
8192MB ATI Radeon RX 580 Series
119GB Hitachi HP SSD S700 Pro 128GB (SATA (SSD))
931GB Western Digital WDC WD10EZRZ-22HTKB0 (SATA )
8.00GB of RAM

[phillpower2]

Welcome to PCHF peoleo,

I strongly suspect that this is a coincidence as if there was a problem with the extension lead the system would not power up at all, not a gamer myself so not good with anything to do with FPS but from years of experience I have learned that poor FPS have three common causes, a poor internet connection (this includes security issues caused by AV protection) a weak PSU which in turn can cause overheating and last but not least a bottleneck which can be caused by low spec and/or low storage space on the HDD/SSD.

If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[peoleo]

Hey, thanks for replying

I bought and changed my psu about a month ago
Xilence case PSU ATX2.3 600W

Also my temperatures during playing are okay

http://speccy.piriform.com/results/ZgpNVj8P3SG2vOcGHbtWwF0

[phillpower2]

You are welcome

Xilence case PSU ATX2.3 600W

There is one thing that is possibly worse than using a known poor quality brand of PSU and that is using one that is unheard of, for brands of PSU to trust and brands to avoid please refer to the links in my sig, the only place that I found this brand was on the PSU database and what I found is not good, any 600W PSUs made by Xilence have long been discontinued and possibly because they were so bad, two out of the three 600W PSUs that they made could only produce 420W (one of these was labelled Gaming ) and the third model also a rather pathetic 504W, this PSU is slowly but surely killing your GPU.

Opened your Speccy url and noticed two issues straight away, you can address these while we look at the rest of the report;

Antivirus
[COLOR=rgb(184, 49, 47)]Avast Antivirus
Antivirus: Enabled
Virus Signature Database: Up to date
[COLOR=rgb(184, 49, 47)]Windows Defender
Antivirus: Enabled
Virus Signature Database: Up to date

Having more than one AV installed on your computer is bad, it will slow down the computer, cause internet connection problems and leave you with no AV protection at all if they cancel each other out as they fight for resources.

Windows 8, 8.1 and 10 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1 and 10.

If any AV product that you have is a paid for version you should always make sure that you have a copy of the product key kept somewhere safe just in case you ever wish to reinstall it.

You can uninstall Avast in the Control Panel but should you have any problems see Avast clean removal info here [COLOR=rgb(184, 49, 47)]Please create a new system restore point first.

Once Avast has been correctly uninstalled, check to see if Windows Defender has auto enabled and allow it to update and carry out a full scan of your computer.

Power Profile
Active power scheme: [COLOR=rgb(184, 49, 47)]High performance

While we look at the rest of the Speccy report, I suggest that you change the Windows Power Plan to Balanced, High Performance is a form of overclocking that is known to cause stability and overheating issues and a weak PSU such as the one that you have will get hotter and weaker the more that you use it.[/COLOR][/COLOR][/COLOR][/COLOR]

[peoleo]

Thanks for pointing out so many things! I changed the things you suggested.
I had no idea about the problem with psu, do you think I should buy a new one?

[phillpower2]

No problem, pity that I had to give you such bad news about the PSU which btw you 100% need to change, your GPU requires the system to be powered by a good quality brand 500W minimum PSU that has at at least 33 amps on the +12V rail and an appropriate supplemental power dongle from the PSU, for high end GPUs such as yours the PSU should be Gold efficiency rated and from a brand such as Corsair, EVGA or Seasonic, the longer the warranty period the better the quality the PSU will be.

Also of note in Speccy, SSDs can typically manage temperatures better but your SSD has a temperature warning, a mechanical HDD would normally start locking up at 50 °C so you are lucky to have the SSD, this could be being caused by the poor power supply but at the same time it could be due to poor internal cooling.

How many cooling fans do you have besides the CPU, GPU and PSU internal cooling fan.

Temperature: 51 °C
Temperature Range: Warning (50 °C to 55 °C)

Is your 8GB of RAM a single stick or two 4GB sticks.

Can you post a link to the model of PSU that you presently have.

[peoleo]

Okay, I’ll change it as soon as I can. I have also noticed the ssd temperature but it has been like this since the day I bought this prebuilt pc, never lower, never higher than that 50°C . I have 3 fans besides the others. I have one ballistix 8gb ram stick.

Xilence - XN053 XP600R7 600 Watt Power supply, Redwing | XP600R7 - this is the psu

[phillpower2]

Are the fans two at the front drawing in cool, clean air across the HDD and SSD and one at the rear to expel the hot air from inside of the case, this is called the pull/push method of cooling and considered by many to be the most effective form of cooling.

Having only the one stick of RAM means that it is only working in single channel as opposed to dual channel mode, what this means, the RAM is only working at 50% of the speed that it is capable of, your CPU requires RAM that is capable of running at 2667MHz according to AMD here (this means 2666MHz to you and me) and because it is only working in single channel you are only getting 1333MHz which is causing a bottleneck, Ryzen CPUs need fast RAM and grumble if they don`t have it.

That is one of the 420W units, you can confirm this for yourself here

[peoleo]

Yes I have the pull/push method. The ssd is right next to one fan.

So basically it’s necessary to change my psu aswell as add one ram stick? I have thought of adding ram because 8gb seems to little for nowadays games.

[peoleo]

To be more specific I have Crucial Ballistix elite 2666mhz 1 8gb stick and if i add another one should i be okay, or change them both? And should ram sticks be the same product or can they be different?

[phillpower2]

Yep, new PSU and additional stick of RAM, use the Crucial system scanner tool to what is suggested.

RAM when possible should always be purchased in matching pairs, mixing brands works out ok sometimes but at other times not, mixing the spec of RAM is asking for trouble.

[peoleo]

Still one more question, I used the system scanner and it showed a bunch of ram sticks compatible with my mobo but can I pick for example crucial sport next to my crucial elite or would you recommend picking the same elite as I already have

Also, thank you for everything you’ve already done!

[peoleo]

And considering this would https://seasonic.com/core-gm or https://seasonic.com/core-gc be better? (both 650w)

And I’m reading that ryzen cpu-s prefer faster ram, so I am considering to buy 2x8gb and switch the old one out, should it be 3200? example: Crucial Gaming products | High-performance gaming memory and storage | Crucial EU

[peoleo]

And considering this would https://seasonic.com/core-gm or https://seasonic.com/core-gc be better? (both 650w)

And I’m reading that ryzen cpu-s prefer faster ram, so I am considering to buy 2x8gb and switch the old one out, should it be 3200? example: Crucial Gaming products | High-performance gaming memory and storage | Crucial EU

or even Kingston hyperx Fury?

[phillpower2]

So as to avoid any possible conflicts you should whenever possible always get the exact same RAM as which you already have.

When purchasing RAM, likewise you should when possible purchase RAM that has been tested and approved by the maker of the MB, see the memory support list here Crucial do a 3000MHz RAM that is on the list.

Do you have a link to where you will be making any purchase/s, we can check whats available, specs and prices etc, those Seasonic PSUs both only had a seven year warranty, we could do with looking for a ten year warranty but only if the price is right.