All games ive played close back to desktop unexpectably!!

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  • WiLD
    PCHF Member
    • Jul 2019
    • 1

    #1

    All games ive played close back to desktop unexpectably!!

    I recently bought a gaming pc from CyberPower! i was able to play with no problem for about 2 weeks then my games like Fortnite and Apex Legends just started freezing than closing back to desktop with no error message on why it did this! Ive made sure everything was up to date, reset pc, and uninstalled and reinstalled everything but nothing helps! If anyone could please help me!

    These are the specs of my PC!
    [HEADING=1]Driver Easy TXT Report[/HEADING]
    [HEADING=1]Binaries[/HEADING]
    Driver Easy version v5.6.12
    [HEADING=1]Overview[/HEADING]
    Code:
    Machine                CyberPowerPC - C Series
    Operating System        Microsoft Windows 10 Home (64-bit) 
    Memory                16 GB
    Processor            Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard            ASRock - B360M Xtreme
    Video Cards            NVIDIA GeForce GTX 1060 3GB
    Monitors            Acer XFA240
    Hard Disk            WDC WD10EZEX-08WN4A0 (1.0 TB)
    Network Card            Intel(R) Wireless-AC 9462
    [HEADING=1]CPU[/HEADING]
    Processor
    Name Intel Core i7 8700
    Code Name Coffee Lake
    TDP 65 W
    Package Socket 1151 LGA
    Technology 14 nm
    Core Voltage 1.13 V
    Specification Intel(R) Coreโ„ข i7-8700 CPU @ 3.20GHz
    Family 6
    Model โ€“
    Stepping โ€“
    Ext. Family โ€“
    Ext. Model โ€“
    Revision U0
    Instructions MMX , SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, x86-64, NX, VMX, AES, AVX, AVX2, FMA3, TSX

    Clocks
    Core Speed 4289.5 MHz
    Multiplier x 43
    Bus Speed 99.8 MHz
    QPILink โ€“

    Cache
    L1 Data 6 x 32 KBytes
    L1 Inst 6 x 32 KBytes
    Level 2 6 x 256 KBytes
    Level3 12288 KBytes
    [HEADING=1]Motherboard[/HEADING]
    Motherboard
    Manufacturer ASRock
    Model B360M Xtreme โ€“
    Chipset Intel Coffee Lake
    Revision 07
    Southbrige Intel B360
    Revision 10
    LPCIO โ€“

    BIOS
    Core Speed American Megatrends Inc.
    Version P3.00
    Date 07/11/2018

    Graphic Interface
    Version โ€“
    Transfer Rate โ€“
    Max. Supported โ€“
    [HEADING=1]Memory[/HEADING]
    General
    Type DDR4
    Size 16384 MBytes
    Channel# โ€“
    DC Model โ€“
    NB Frequency โ€“

    Timings
    DRAM Frequency 1197.1 MHz
    FSBRAM โ€“
    CAS# Latency(CL) 17 clocks
    RAS# to CAS# Delay(tRCD) 17 clocks
    RAS# Precharge(tRP) 17 clocks
    Cycle Time(rRAS) 39 clocks
    Bank Cycle Time(tRC) โ€“
    Command Rate(CR) 2 clocks
    [HEADING=1]Graphics[/HEADING]
    GPU
    Name NVIDIA GeForce GTX 1060 3GB
    Code Name GP106
    Technology 16 nm
    Revision โ€“

    Clocks
    Core 860.5 MHz
    Shader โ€“
    Memory 4006.8 MHz

    Memory
    Size 3072 MBytes
    Type 8
    Bus Width โ€“
  • veeg
    PCHF Director
    • Jul 2016
    • 8980

    #2
    Hello

    I an assuming all your games are updated?

    @Evan Omo @Rustys

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15206

      #3
      Any update WiLD?

      Comment

      • Evan_Omo
        PCHF Member
        • Sep 2016
        • 1257

        #4
        Hi WiLD, Welcome to PCHF!

        Have you contacted CyberPower about sending the computer back and have them troubleshoot it? It sounds like it could be a power supply issue. If the computer is new then they should be able to fix the issue. I would contact their customer support and see what they say.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15206

          #5
          Thread closed due to lack of any feedback from the OP.

          Comment

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