Can't go fullscreen on games

[pedroquitas1]

Hello people,

Help needed over here

I’ve recently started to play Fortnite on my new Desktop.
Everything was going right, but then when the round start the monitor got black and it said “No image available”

Here’s what I know:

• it only glitches when the round start, in the menu it works fine
• neither the pc or game settings were changed by me, at least that I remember (Fortnite settings were always epic)
• it started happening randomly
• it works in Windowed mode

if you think it’s a setting I accidentally changed, please let me know

PS: It’s not only in Fortnite, it also happens in Rust

[veeg]

Hello

Have you checked the temps of your vid card during these games?

Hopefully some of our other members will chime in soon.

@Evan Omo @Rustys @Bruce

[jmarket]

Hi there @pedroquitas1 and welcome to PCHF

Please go HERE and download the portable version of Speccy. Save it to somewhere you can find, locate the file and as it comes as a Zip file use your favorite unzip application to decompress it. Open the newly created folder and double left click Speccy.exe if you have a 32 bit system or Speccy64.exe if yours is 64bit. If you are not sure what your system is click HERE.

https://pchelpforum.net/proxy.php?image=http%3A%2F%2Fi.imgur.com%2FJMFpNKe .jpg&hash=2d6631842692432125aa6b70414c7cd6

Speccy will open and after a short wait will display a summary of your system specs.
[li]Click on the file menu.[/li][li]Then click Publish snapshot.[/li]
https://pchelpforum.net/proxy.php?image=http%3A%2F%2Fi.imgur.com%2FNvJMjmm .jpg&hash=5d6bce72ffb2eba10524f80dad27c31b

A dialogue box will ask you to confirm, select yes.

https://pchelpforum.net/proxy.php?image=http%3A%2F%2Fi.imgur.com%2F0dFCjbj .jpg&hash=bdf8ddfdf7adab9342271c1aa9114f20

Another dialogue box will open
[li]Click Copy to Clipboard.[/li][li]Then click Close.[/li]
https://pchelpforum.net/proxy.php?image=http%3A%2F%2Fi.imgur.com%2FLo6qmsI .jpg&hash=6af43513fe182d8c40fd9d35026abf83

Now that your link has been copied please paste it into your next post. It should look something like the example below

http://speccy.piriform.com/results/6waAHapcLrZIVPakgxXXXXXXX

BTW: once you have finished with speccy and no longer want it removing it is easy because it is a portable app with no install. Simply delete the downloaded file and folder you created when you decompressed it. Gone:thumbsup:

[pedroquitas1]

Hello,

It’s not allowing me to post.

But the temp with Chrome and Discord open is around 40 C
With fortnite: Around 59 C

[jmarket]

You can post the link. We need more information about your computer.

[pedroquitas1]

It displays this:

Oops! We ran into some problems.
Your content can not be submitted. This is likely because your content is spam-like or contains inappropriate elements. Please change your content or try again later. If you still have problems, please contact an administrator.

[pedroquitas1]

[MEDIA=imgur]sTgxDfN[/MEDIA]

[jmarket]

I’ll have to look into that.

In the meantime, can you tell us what you have regarding:

CPU:
Motherboard Make and Model:
GPU:
RAM:
OS:

[pedroquitas1]

CPU:
Intel Core i5 @ 2.80GHz
Coffee Lake 14nm Technology
Motherboard Make and Model:

GPU:
22W_LCD_TV (1920x1200@60Hz)
4095MB NVIDIA GeForce GTX 1070 Ti (MSI)

RAM:
16,0GB Dual-Channel Unknown @ 1329MHz (15-15-15-35)

OS:
Windows 10 Home 64-bit

[jmarket]

Thank you

Did you make sure all your drivers are up to date? Did you also make sure Windows is fully updated as well?

[pedroquitas1]

It’s probably the Windows update, It’s now updating and I’ll see if it gets fixed. Thank you everything.

[pedroquitas1]

Nevermind, it didn’t fix it. I updated Windows and GPU driver using Nvidia Experience. Still happens, I wonder why though..

[jmarket]

It’s pointing towards a graphics issue.

To rule out hardware, we’re going to run Furmark. Go ahead and download Furmark from here and install it. When it’s done, run Furmark and click “Run Stress Test”. Let it run for about 30 minutes. If it shuts down or errors out, you have a faulty graphics card. If not, it’s a software/driver issue.

[pedroquitas1]

Alright, I’ll try it.

[DOUGIE]

When you install a Graphics driver, the resolution goes back to 1920x1080.
Go into “Control Panel” “Display” and lower your resolution.