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Hi, I recently replaced my old 970 with a 980 ti, performance in game is fine good frames but loading games up is taking about 3 mins and when i alt tab my pc starts freaking out, freezing and steam crashing. I used DDU to uninstall the 970 drivers and reinstalled the 980 ti driver, this fixed the issue but when i woke up the next day the same problems were back. Also been keeping an eye on GPU temp and it’s not going above 75. cheers
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Hello
Hopefully some of our members will chime in soon..
@phillpower2 @Twitch6000 @Evan Omo -
Hi and welcome to PCHF.
The 980Ti recommends a 600watt PSU or greater.
What size is your PSU?
What are your 12v rail readings in your BIOS?Comment
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Hi thanks mateOriginally posted by vgerComment
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Hi thanks for the reply, the PSU is 750w and the 12v-12.144Originally posted by DOUGIEComment
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Can anyone help?Comment
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We can certainly assist you with your issue. Please remember we all do this in our free times. So it can take some time to get a reply. No worries though, we got you covered. To help continue the troubleshooting process, would you please provide your entire system specifications?Comment
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Hi wulbo, Welcome to PCHF!
What model of power supply do you have? Not all power supplies are created equal and some PSU’s may not be capable of providing a continuous amount of wattage that meets the video cards requirements so having a lower efficiency and a sub par brand unit could be the cause of the system freezing up.
Are you overclocking any components? Did this issue start as soon as you replaced the video card with the NVIDIA 980 TI? Did you try installing the latest video drivers from NVIDIA’s website?Comment
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Hi Evan, the PSU is an XFX 80+ 750w, no overclocking and yes the issues only started as soon as i replaced the 970 with the 980 ti, dunno if its worth mentioning but I installed a new oculus rift at the same time as i put the card in, all my drivers are up to dateOriginally posted by Evan OmoComment
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YeahOriginally posted by Twitch6000
windows 10
i5 4690k
750w psu
GTX 980 TI
2x4 gb corsair vengance ram
250gb ssd
1tb hddComment
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Download DriverView from nirsoft.net
Run DriverView.
Save the results as a Text File.
Copy/paste the info into your next reply for us please.Comment
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Originally posted by phillpower2Originally posted by phillpower2Comment
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wulbo:
Im not sure if this is what u mean?Comment
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Your present Nvidea drivers are below;
NVIDIA HDMI Audio Driver Version 1.3.35.1
NVIDIA Windows Kernel Mode Driver, Version 388.13
Both are known to have caused many folk problems, see here and here
What I would suggest, stop Windows from automatically downloading/installing Nvidea drivers** download and save the last stable driver that worked for you, create a new system restore point, use DDU to uninstall the present Nvidea drivers, restart the computer in Safe Mode only (no networking) install the drivers that you previously saved, restart the computer, test and post back with an update for us.
**
Search Services on the Start menu.
Look for NVIDIA Display Driver Service from the list, right click on it and select Properties.
Click on the Stop button to disable it for the session.
You may receive a message stating that disabling this service will also stop the NVIDIA Streamer Network Service.
Click on Yes if the prompt appears.
Switch the Startup type from Automatic to Disabled.
Click Apply.Comment
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Any update for us wulbo?Comment
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