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i am trying to play league of legends, however everytime a game starts it crashes. Some other things I observed with my pc is that while watching twitch streams my screen flickers (it turns black sometimes for sometime). I also had one bluescreen of death recently.
Copy any dmp files from C:\Windows\Minidump onto the desktop.
Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
Upload the zip folder using the More Reply Options tab, then Upload a File tab., bottom right of the dialogue input box.
Originally posted by atay
Some other things I observed with my pc is that while watching twitch streams my screen flickers (it turns black sometimes for sometime).
If only when gaming or doing anything else graphic intensive then it is often a sign of overheating or a flaky PSU, if driver related you would normally get an on screen message such as “Display driver stopped responding and has recovered” have you had such a message.
Chrome was what crashed on your computer but it was driven into it by a problem with NTFS, sys, this could be a driver issue but it could also be a problem with a full or failing HDD, see info below that I have highlighted in red;
Debug session time: Mon Aug 14 13:33:49.589 2017 (UTC - 4:00)
System Uptime: 0 days 3:28:42.115
Code:
*
Code:
Bugcheck Analysis *
Code:
*
NTFS_FILE_SYSTEM (24)
If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
trace.
Arguments:
Arg1: 00000000000c08a5
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
[HEADING=1]Debugging Details:[/HEADING]
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x24
PROCESS_NAME: chrome.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff88001215c25 to fffff80002e80980
Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.
If only when gaming or doing anything else graphic intensive then it is often a sign of overheating or a flaky PSU, if driver related you would normally get an on screen message such as “Display driver stopped responding and has recovered” have you had such a message.
You missed answering the above for us.
Speccy not showing anything untoward other than you have McAfee.TrueKey installed, did you install this.
Need to take a look specifically at your HDD now, see info below;
Check the HDD with CrystalDiskInfo 7.0.0 Standard Edition which you can download from here once done grab a screenshot (possibly two) of the results and attach to your next reply for us.
To capture and post a screenshot;
Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start…all programs…accessories…paint…left click in the white area …press CTRL + V…click on file…click on save…save it to your desktop…name it something related to the screen your capturing… BE SURE TO SAVE IT AS A .JPG …otherwise it may be to big to upload… Click on the Upload a File tab then after typing in any response you have… click on Post Reply like you normally would.
Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.
Speccy not showing anything untoward other than you have McAfee.TrueKey installed, did you install this.
Need to take a look specifically at your HDD now, see info below;
Check the HDD with CrystalDiskInfo 7.0.0 Standard Edition which you can download from here once done grab a screenshot (possibly two) of the results and attach to your next reply for us.
To capture and post a screenshot;
Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start…all programs…accessories…paint…left click in the white area …press CTRL + V…click on file…click on save…save it to your desktop…name it something related to the screen your capturing… BE SURE TO SAVE IT AS A .JPG …otherwise it may be to big to upload… Click on the Upload a File tab then after typing in any response you have… click on Post Reply like you normally would.
Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.
I didn’t get such a message before. I think I uninstalled truekey when I first got the pc, but I didn’t have any problems with that before.
Your English is far better than my German so not sure what is what in your Task Manager screenshot, take a look an my comparison for the info that we need.
Btw, just took another look at your crash dmp looking for clues and can see that you have more than one driver that is failing to load.
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