New HP Monitor Creating DirectX Error

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  • Blek
    PCHF Member
    • Aug 2017
    • 2

    #1

    New HP Monitor Creating DirectX Error

    Hello everyone, i appreciate the help i am about to receive as i think this is a relatively easy fix and i’m just missing something. Let me preface this with that i have downloaded, reinstalled, and restarted drivers and the pc itself. In fact this issue only occurs with this HP 24W monitor (part no. 919456-001) 23.8 inch. If i plug my Samsung monitor into the same port my games work just fine.

    So the issue is as follows. Every time i try to start up a game that runs in a directx environment (fullscreen or otherwise) the game will not start and if i’m lucky i will get a directX error. For ‘League of Legends’ i get “an unknown DirectX error has occured and LOL cannot start. Please make sure your video card is using the latest video drivers from the manufacturer” (which i am). The game ‘Master X Master’ will just simply not start (no error message). Below are my specs although i’m 98% certain this is just a monitor issue even though i’m getting a direct x message.

    [MEDIA=imgur]umm5op4[/MEDIA]
    [MEDIA=imgur]Vt4WhLY[/MEDIA]
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    Hopefully some of our members will chime in soon.

    @Malnutrition @Rustys @Evan Omo @DOUGIE

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    • Blek
      PCHF Member
      • Aug 2017
      • 2

      #3
      I actually solved my own issue. Like i said it was something REALLY simple. I switched from VGA cable to HDMI and now my games run with this monitor. The other monitor i had (the samsung i mentioned) didnt have an HDMI port so i didnt really think anything of it,

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      • system
        PCHF Owner
        • Jan 2015
        • 7635

        #4
        Glad you got it sorted, marked solved and thanks for letting us know.

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