Issue(s) with Logitech F310 Gamepad

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  • DemstarAus
    PCHF Member
    • Jun 2017
    • 4

    #1

    Issue(s) with Logitech F310 Gamepad

    Hello All,
    I will try to be as specific as possible. I have little to no technical expertise with computers, which is why I’m here!

    I have just purchased a Logitech F310 PC gamepad so that I can play old PlayStation games, that I have just purchased very cheaply off Steam, using a controller rather than a keyboard.
    Unfortunately, as long as the controller is plugged in, no in-game sound is played. Other sound is fine; I often play youtube videos and podcasts in the background while I play games and that sound is still fine even while I’m playing games. If I disconnect the F310 and go back to using the keyboard, the sound works fine.

    Because the games I am trying to play are so old (the original Tomb Raider series to be specific), Xinput is not supported and I have to use Direct Input with the Logitech Gaming Software.

    A secondary issue I am having is that I can’t use more than one D-Pad input at a time to move Lara around. E.g. I press up and she moves forward; I press left and she turns left; if I press up + left on the D-Pad, she does nothing. I have to stop running to change directions, and then have to move in a straight line. This issue isn’t so pressing as the joysticks work fine and I suppose I can get used to using them to steer!
    • I have tried using a PS3 controller using SCP and Motioninjoy, and had no success with either.
    • The cutscenes that play at the beginning of the game (the developer introductions and the opening sequence) play sound just fine; I assume that this is because they are pre-recorded video with audio and not sound effects of gameplay

    Anyway, if you could please help me fix this issue, that would be great!
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Hopefully some of our members will chime in soon.

    Comment

    • system
      PCHF Owner
      • Jan 2015
      • 7634

      #3
      Have installed latest versions of Audio card, Graphic card and Logitech F310 Gamepad device drivers.

      Comment

      • DemstarAus
        PCHF Member
        • Jun 2017
        • 4

        #4
        The computer is only a couple of weeks old, and this is the first time I have attempted to use the controller - the driver and software was downloaded yesterday.
        It doesn’t help that the Logitech Support website doesn’t stop loading nothing… In either Firefox or Explorer…

        Comment

        • DemstarAus
          PCHF Member
          • Jun 2017
          • 4

          #5
          No avenue of attempting to get to the Logitech Support or Feedback, or even to post a question on their forums is effective. I can’t get to any of them.
          Anyway, I did some more digging and tried another fix (that someone with a different controller used) which was to plug the controller in after launching the game. It keeps the sound, but I am unable to map any of the controls and it completely screws up the default controls, which cannot be changed. It’s not a permanent issue, as unplugging the controller, closing the game, deleting the config.txt file, and relaunching without the controller lets me play as normal with sound with the keyboard.
          Please help!

          Comment

          • veeg
            PCHF Director
            • Jul 2016
            • 8982

            #6
            @phillpower2 @Malnutrition @Rustys
            @FreeBooter

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #7
              Originally posted by DemstarAus
              • I have tried using a PS3 controller using SCP and Motioninjoy, and had no success with either.
              You have uninstalled this as well there may be some conflict between the software for dominance.
              Originally posted by DemstarAus
              the driver and software was downloaded yesterday.
              From where? The correct one for you system?

              When you got the controller did it come with a disk to install with?

              Some of the older games you can tell it keyboard or controller and you should be able to change the setting there as well.

              Comment

              • system
                PCHF Owner
                • Jan 2015
                • 7634

                #8
                If you are having problem connecting to Logitech Support website i have included below download links for Logitech F310 Gamepad device drivers.

                Logitech Gaming Software 32-bit


                Logitech Gaming Software 64-bit

                Comment

                • DemstarAus
                  PCHF Member
                  • Jun 2017
                  • 4

                  #9
                  It did not come with a disk. I had to manually install the Logitech Gaming Software, which I got directly from their website.
                  The older Tomb Raider games have the option of either Default or User Defined controls. It will not recognise that I am using a gamepad unless I the controller is in Direct Input mode and I am running the Logitech Gaming Software. These games are too old to be compatible with Xinput.

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #10
                    Does the operating system recognize the device and is it configured correctly showing no conflicts?
                    Have you checked the logs to see if any errors were reported there?
                    Have you checked Device Manager to see if there is any conflicts showing there?
                    Have you tried changing the sound configurations from with in the game settings?

                    Comment

                    • veeg
                      PCHF Director
                      • Jul 2016
                      • 8982

                      #11
                      Any updates for us?

                      Comment

                      • veeg
                        PCHF Director
                        • Jul 2016
                        • 8982

                        #12
                        Any updates for us? After 48 hrs this thread will be closed.

                        Comment

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