PC keeps going black screen on and off periodically mid game

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  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #16
    @Rowan Perkins - any news?

    Comment

    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10702

      #17
      @Rowan Perkins - any news?

      Comment

      • Malnutrition
        PCHF Moderator
        • Jul 2016
        • 7045

        #18
        Kaspersky GetSystemInfo (GSI) Parser allows you to check and fix PC compatibility issues between Kaspersky products and other software. Troubleshoot with Kaspersky GSI Parser!

        Comment

        • Malnutrition
          PCHF Moderator
          • Jul 2016
          • 7045

          #19
          Kaspersky GetSystemInfo (GSI) Parser allows you to check and fix PC compatibility issues between Kaspersky products and other software. Troubleshoot with Kaspersky GSI Parser!

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7045

            #20
            Remove norton as suggested, how do you feel about onedrive and copilot ?

            See how this batch file helps.

            [EMBED content=“resource-261”]https://pchelpforum.net/resources/computer-optimization-batch-file.261/[/EMBED]

            Comment

            • Malnutrition
              PCHF Moderator
              • Jul 2016
              • 7045

              #21
              Remove norton as suggested, how do you feel about onedrive and copilot ?

              See how this batch file helps.

              [EMBED content=“resource-261”]https://pchelpforum.net/resources/computer-optimization-batch-file.261/[/EMBED]

              Comment

              • Rowan_Perkins
                PCHF Member
                • Apr 2025
                • 23

                #22
                Originally posted by Bruce
                Sorry, this one slip off my radar!

                From the reports;
                [ul]
                [li]remove Nortons (it can be reloaded later), it is known to cause weird stuff[/li][li]your DDR5-4800 is natively handled by the mobo, so turn off XMP mode in BIOS and see things change[/li][/ul]
                Also create another user account on the PC and log in under that profile. That eliminates any scheduled task or startup item under the current account that may be causing the issue.

                I can’t access the GSI report in post #6.
                Instead of posting the zip file, drag it into https://www.getsysteminfo.com/ and post the URL it creates. (y)
                Kaspersky GetSystemInfo (GSI) Parser allows you to check and fix PC compatibility issues between Kaspersky products and other software. Troubleshoot with Kaspersky GSI Parser!

                Comment

                • Rowan_Perkins
                  PCHF Member
                  • Apr 2025
                  • 23

                  #23
                  Originally posted by Bruce
                  Sorry, this one slip off my radar!

                  From the reports;
                  [ul]
                  [li]remove Nortons (it can be reloaded later), it is known to cause weird stuff[/li][li]your DDR5-4800 is natively handled by the mobo, so turn off XMP mode in BIOS and see things change[/li][/ul]
                  Also create another user account on the PC and log in under that profile. That eliminates any scheduled task or startup item under the current account that may be causing the issue.

                  I can’t access the GSI report in post #6.
                  Instead of posting the zip file, drag it into https://www.getsysteminfo.com/ and post the URL it creates. (y)
                  Kaspersky GetSystemInfo (GSI) Parser allows you to check and fix PC compatibility issues between Kaspersky products and other software. Troubleshoot with Kaspersky GSI Parser!

                  Comment

                  • Rowan_Perkins
                    PCHF Member
                    • Apr 2025
                    • 23

                    #24
                    i have noticed when i try to run cs:2 my window automatically gets zoomed out so there is a big border around the game. When I try to play GTA I can turn the resolution down and it looks worse but my screen doesn’t go black, or rarely goes black.

                    Comment

                    • Rowan_Perkins
                      PCHF Member
                      • Apr 2025
                      • 23

                      #25
                      i have noticed when i try to run cs:2 my window automatically gets zoomed out so there is a big border around the game. When I try to play GTA I can turn the resolution down and it looks worse but my screen doesn’t go black, or rarely goes black.

                      Comment

                      • Bruce
                        PCHF Moderator
                        • Oct 2017
                        • 10702

                        #26
                        How long has this been happening, I see the OS was reinstalled Nov24, was this to try and fix this issue?
                        Has Nortons been removed?
                        Has XMP mode been turned off?
                        Have you tried the suggestions by Mal in post #11?

                        Comment

                        • Bruce
                          PCHF Moderator
                          • Oct 2017
                          • 10702

                          #27
                          How long has this been happening, I see the OS was reinstalled Nov24, was this to try and fix this issue?
                          Has Nortons been removed?
                          Has XMP mode been turned off?
                          Have you tried the suggestions by Mal in post #11?

                          Comment

                          • Rowan_Perkins
                            PCHF Member
                            • Apr 2025
                            • 23

                            #28
                            I built my pc in late march and its happened ever since ive built it. Only on games though not when im on chrome or my pc is idle
                            I deleted Norton and Im seeing if thats made a difference now.

                            Comment

                            • Rowan_Perkins
                              PCHF Member
                              • Apr 2025
                              • 23

                              #29
                              I built my pc in late march and its happened ever since ive built it. Only on games though not when im on chrome or my pc is idle
                              I deleted Norton and Im seeing if thats made a difference now.

                              Comment

                              • Malnutrition
                                PCHF Moderator
                                • Jul 2016
                                • 7045

                                #30
                                here is a batch file that will…

                                • Windows Update Reset

                                [ul]
                                [li]Stops Windows Update service (wuauserv)[/li][li]Stops Background Intelligent Transfer Service (BITS)[/li][li]Stops Cryptographic service[/li][li]Renames SoftwareDistribution folder to .old[/li][li]Renames catroot2 folder to .old[/li][li]Restarts all these services[/li][li]This clears Windows Update cache and fixes update issues[/li][/ul]

                                • Network Fixes

                                [ul]
                                [li]Flushes DNS cache[/li][li]Re-registers DNS[/li][li]Resets Winsock catalog (network configuration)[/li][li]Resets TCP/IP stack[/li][li]Fixes network connectivity issues[/li][/ul]

                                • System File Repairs

                                [ul]
                                [li]Runs System File Checker (sfc /scannow)[/li][li]Checks system files for corruption[/li][li]Runs DISM three-step repair:[/li][ol]
                                [li]CheckHealth: Basic health check[/li][li]ScanHealth: Deeper scan[/li][li]RestoreHealth: Attempts to fix found issues[/li][/ul]
                                [/ol]

                                • Event Log Management

                                [ul]
                                [li]Clears Application log[/li][li]Clears System log[/li][li]Clears Security log[/li][li]Gives clean slate for new events[/li][/ul]

                                • Disk Check

                                [ul]
                                [li]Runs chkdsk with /f (fix) and /scan parameters[/li][li]Checks disk for errors[/li][li]Schedules fixes for next restart[/li][/ul]

                                • Performance Optimization

                                [ul]
                                [li]Sets up Ryzen Balanced power plan[/li][li]Activates this power plan[/li][li]Disables automatic pagefile management[/li][li]Sets pagefile size to 32GB (optimized for your 32GB RAM)[/li][/ul]

                                • Logging

                                [ul]
                                [li]Creates log directory on Desktop[/li][li]Creates summary file of all actions[/li][li]Records timestamp of fixes[/li][/ul]

                                • Restart Option

                                [ul]
                                [li]Asks if you want to restart[/li][li]If yes, schedules restart in 10 seconds[/li][li]Restart recommended to apply all changes[/li][/ul]

                                Important Notes:

                                [ul]
                                [li]Will require restart to complete some fixes[/li][li]Some operations may take significant time (especially SFC and DISM)[/li][li]Backup important files before running[/li][li]All changes are logged in the created summary file[/li][/ul]
                                Code:
                                @echo off
                                setlocal EnableDelayedExpansion
                                title ROWAN_PC Event Log Issue Resolution
                                net session >nul 2>&1
                                if %errorLevel% neq 0 (exit /b 1)
                                set "LOG_DIR=%USERPROFILE%\Desktop\EventLog_Fixes_%date:~-4,4%%date:~-7,2%%date:~-10,2%"
                                mkdir "%LOG_DIR%" 2>nul
                                net stop wuauserv
                                net stop bits
                                net stop cryptsvc
                                ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
                                ren %systemroot%\System32\catroot2 catroot2.old
                                net start cryptsvc
                                net start bits
                                net start wuauserv
                                ipconfig /flushdns
                                ipconfig /registerdns
                                netsh winsock reset
                                netsh int ip reset
                                sfc /scannow
                                DISM /Online /Cleanup-Image /CheckHealth
                                DISM /Online /Cleanup-Image /ScanHealth
                                DISM /Online /Cleanup-Image /RestoreHealth
                                for %%i in (Application System Security) do wevtutil cl %%i
                                chkdsk C: /f /scan
                                powercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61
                                powercfg /setactive e9a42b02-d5df-448d-aa00-03f14749eb61
                                wmic computersystem where name="%computername%" set AutomaticManagedPagefile=False
                                wmic pagefileset where name="C:\\pagefile.sys" set InitialSize=32768,MaximumSize=32768
                                echo ========================================================================> "%LOG_DIR%\Fix_Summary.txt"
                                echo ROWAN_PC EVENT LOG FIXES SUMMARY - %date% %time%>> "%LOG_DIR%\Fix_Summary.txt"
                                echo Fixes Applied:>> "%LOG_DIR%\Fix_Summary.txt"
                                echo - Windows Update Reset>> "%LOG_DIR%\Fix_Summary.txt"
                                echo - Network Stack Reset>> "%LOG_DIR%\Fix_Summary.txt"
                                echo - System Files Checked>> "%LOG_DIR%\Fix_Summary.txt"
                                echo - Event Logs Cleared>> "%LOG_DIR%\Fix_Summary.txt"
                                echo - Disk Check Run>> "%LOG_DIR%\Fix_Summary.txt"
                                echo - Power Plan Optimized>> "%LOG_DIR%\Fix_Summary.txt"
                                echo - Pagefile Optimized>> "%LOG_DIR%\Fix_Summary.txt"
                                echo Summary saved to: %LOG_DIR%\Fix_Summary.txt>> "%LOG_DIR%\Fix_Summary.txt"
                                echo Restart now? (Y/N)
                                set /p RESTART_CHOICE="> "
                                if /i "%RESTART_CHOICE%"=="Y" shutdown /r /t 10
                                pause

                                Comment

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