New PC- keeps stuttering

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  • vitopc
    PCHF Member
    • Jun 2024
    • 26

    #16
    Wow, I wasnt prepared for such an option. What PSU do you suggest then for my specs?? Rather easily available in Europe.

    Comment

    • vitopc
      PCHF Member
      • Jun 2024
      • 26

      #17
      Edit/// Endorfy Vero L5 bronze 700W would be OK? Its available in my town.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15205

        #18
        It wasn`t me that rated the present PSU as being so bad and I only past on the information, I would be looking at some sort of refund from the seller of the PC.

        Sorry but are you not reading properly all of my posts, you would be replacing junk with worse still junk;
        Originally posted by phillpower2
        any even half decent amateur tech knows that gaming GPUs need the efficiency of [COLOR=rgb(184, 49, 47)]a minimum of a Gold efficiency rated PSU from a proven brand
        [/COLOR]
        [COLOR=rgb(184, 49, 47)]
        Contact the seller and see if you can get an appropriate replacement PSU or ar the very least a partial refund to put towards an appropriate PSU.

        Which power supply do you need? will give you an idea of the brands and quality that you need, 650W or above minimum.[/color]

        Comment

        • vitopc
          PCHF Member
          • Jun 2024
          • 26

          #19
          I have just spoken with the seller. He said that he built hundreds PCs with that exact PSU and noone is contacting him except me. He also told me that he can refund me 100% ofpower unit and replace with new one, but my cost is the difference new PSU with A12. I am going to his shop tomorrow with my pc to replace the PSU with some other PSUs and just simulate the stuttering. Weird is that I can have low settings and it is no difference in stuttering sensitivity… do you think after replacing psu it will end stuttering?

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15205

            #20
            Couple of questions for you;

            If the seller has built hundreds of computers how come they do not know how to set one up properly, of the need for a high end PSU to support a high end GPU and more tellingly the fact that the A12 is rated so bad.

            If the PSU is so good why is the seller willing to replace it, why is it rated so badly and is the seller aware that the A12 range are rebadged previously rated Bronze efficiency models that got pulled because they were not up to scratch.

            In answer to your question, only setting the computer up correctly and having an appropriately efficiency rated brand and output PSU will answer it.

            Comment

            • vitopc
              PCHF Member
              • Jun 2024
              • 26

              #21
              I do not neglect your opinion sir, i dont know what the seller thinks. Im more like newbie in computer section, this is just weird im buying pc with new parts and something is not working properly… do you suggest formatting windows today with clean install or just wait until tomorrow and go to the seller?

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15205

                #22
                Wasn`t suggesting for a moment that you did and was pointing more to the facts that are available regarding the poor quality of the PSU and the slapdash way that the computer has been handed to you.

                Just a fyi, the most important drivers that are required are for the chipset and no one other than the manufacturer of the MB writes or provides these drivers and the only time that chipset drivers are available from anywhere else is for older and boards that are no longer supported by the manufacturer, this the reason why you don`t install Windows 10 or 11 and then rely on Windows to do the rest correctly.

                Comment

                • vitopc
                  PCHF Member
                  • Jun 2024
                  • 26

                  #23
                  I did not understand the part about drivers and not installing windows 10 or 11.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15205

                    #24
                    Not sure what you mean and seeing that you are taking the PC back tomorrow it would not be wise for you to do anything yourself at this time, it is up to the seller to put this right or to refund you if they cannot.

                    Correctly setting up a PC is something that we can explain for you once you have dealt with this problem.

                    Comment

                    • vitopc
                      PCHF Member
                      • Jun 2024
                      • 26

                      #25
                      OK, so I will take the PC to the seller and swap some PSUs. If it won’t help then what can I do? Refund whole computer?

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15205

                        #26
                        The final decision is yours to make I`m afraid but myself personally I would neither accept or provide a computer that had issues.

                        The Palit GPU requires a minimum of a good quality brand Gold efficiency rated 600W PSU, seven year warranty minimum but ideally covered by ten years, accepted brands are the Corsair RM range, EVGA, Seasonic and Super Flower, you ideally want at least a 650W unit.

                        Comment

                        • vitopc
                          PCHF Member
                          • Jun 2024
                          • 26

                          #27
                          Ill try another PSU in the shop and will inform you whats the result

                          Comment

                          • phillpower2
                            PCHF Administrator
                            • Sep 2016
                            • 15205

                            #28
                            Okay and good luck (y)

                            Remember to keep in mind the PSU details that were provided and whatever you do, don’t accept anything less.

                            Comment

                            • vitopc
                              PCHF Member
                              • Jun 2024
                              • 26

                              #29
                              @phillpower2 hello, Seasonic B12 BC 750W bronze will not be good?

                              Comment

                              • vitopc
                                PCHF Member
                                • Jun 2024
                                • 26

                                #30
                                I found also be quiet! Pure Power 12M 650W gold. Will it be better? Sorry i cannot edit my previous post.

                                Comment

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