Random black screen of death

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  • JoshIves
    PCHF Member
    • Dec 2023
    • 22

    #31
    Have had multiple issues since swapping the Ram sticks.

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    • JoshIves
      PCHF Member
      • Dec 2023
      • 22

      #32
      Before i RMA the PSU im going to try plugging it into another socket and see if thats the issue or a faulty fan controller that stopped working a while ago. The fans still spin and change colour but i cant control them from my pc only from an LED remote.

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4190

        #33
        Can I suggest for testing
        1 monitor
        All ram
        Turn off or better still uninstall MSI after burner - Can be reinstalled after.
        Did you change the power plan to balanced as asked by phillpower2?
        TEST

        Comment

        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4190

          #34
          Do you need java for your games?
          If not, can you uninstall for testing.
          It can be reinstalled later if needed.

          Comment

          • JoshIves
            PCHF Member
            • Dec 2023
            • 22

            #35
            I have changed the power plan to balanced. I will try this setup and see if it still happens. By this setup i mean uninstalling java as afterburner has already been uninstalled

            Comment

            • JoshIves
              PCHF Member
              • Dec 2023
              • 22

              #36
              Ive still had a couple crashes. I’m going away for a week but after ill return my PSU and see if a new one stops the issue.

              Comment

              • JoshIves
                PCHF Member
                • Dec 2023
                • 22

                #37
                I looking at ordering another psu to replace mine. I was looking at the rm850x rather than getting another rm850e. However the rm850e comes with the 12vhpwr whereas the rm850x doeset. And im wondering if its worth getting the 12vhpwr.

                Comment

                • JoshIves
                  PCHF Member
                  • Dec 2023
                  • 22

                  #38
                  After replacing my psu the issue still occurs.

                  Comment

                  • Bruce
                    PCHF Moderator
                    • Oct 2017
                    • 10697

                    #39
                    Have you tried creating another user account and logging in under that?
                    Also, what about booting into Safe Modem and seeing if the issue still occurs?

                    Comment

                    • Bruce
                      PCHF Moderator
                      • Oct 2017
                      • 10697

                      #40
                      @JoshIves - any news?

                      Comment

                      • Bruce
                        PCHF Moderator
                        • Oct 2017
                        • 10697

                        #41
                        Closing - no activity.
                        To request a re-open, go to Members > Staff Members, click a Staffer then Start Conversation and quote thread name.

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                        • Bruce
                          PCHF Moderator
                          • Oct 2017
                          • 10697

                          #42
                          from the OP
                          After replacing the PSU the issue has not occurred since. Thank you for all your help try to figure out the issue.

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