Problems with new build, just trying to boot to BIOS

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  • Whisp96
    PCHF Member
    • Dec 2023
    • 18

    #1

    Problems with new build, just trying to boot to BIOS

    Just put a new build together, bought a new thermaltake 500w psu, using an asus Z97-A, intel arc a380, intel 4790k, and 2x4 bassilisk RAM. I have an m.2 in as well if that matters. The motherboard’s LEDs will turn on, but using the power button, or jumping with a screwdriver won’t work…

    I’m stumped, I’m thinking it’s the cpu since I’m pretty sure the motherboard and psu are okay. Is there anythng I can do? Or any way to know what part is bad?
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15206

    #2
    Originally posted by Whisp96
    using an [COLOR=rgb(184, 49, 47)]asus Z97-A, intel arc a380, [COLOR=rgb(184, 49, 47)]intel 4790k,
    [/COLOR][/COLOR]
    [COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
    Are you aware that the MB needed a BIOS update before it could recognise the upgraded 4th gen CPUs.
    Originally posted by Whisp96
    The motherboard’s LEDs will turn on, but using the power button, or jumping with a screwdriver won’t work…
    Does the PSU activate at all as in does the PSUs internal cooling fan spin up.[/color][/color]

    Comment

    • Whisp96
      PCHF Member
      • Dec 2023
      • 18

      #3
      Hello, I will try this later tonight thanks will update

      Comment

      • Whisp96
        PCHF Member
        • Dec 2023
        • 18

        #4
        Originally posted by phillpower2
        Are you aware that the MB needed a BIOS update before it could recognise the upgraded 4th gen CPUs.

        Does the PSU activate at all as in does the PSUs internal cooling fan spin up.
        The psu does not activate, the cpu fan doesn’t either, or gpu

        Comment

        • Whisp96
          PCHF Member
          • Dec 2023
          • 18

          #5
          I could try updating the bios, but I thought the parts would at least try to spin their fans if I was able to do that…I’m willing to try updating the bios though

          Comment

          • Whisp96
            PCHF Member
            • Dec 2023
            • 18

            #6
            Originally posted by Whisp96
            The psu does not activate, the cpu fan doesn’t either, or gpu
            Can I update bios without having access to bios? The manual only describes updating bios by using bios…

            Comment

            • Whisp96
              PCHF Member
              • Dec 2023
              • 18

              #7
              Originally posted by Whisp96
              The psu does not activate, the cpu fan doesn’t either, or gpu
              Can I update bios without having access to bios? The manual only describes updating bios by using bios
              Originally posted by phillpower2
              Are you aware that the MB needed a BIOS update before it could recognise the upgraded 4th gen CPUs.

              Does the PSU activate at all as in does the PSUs internal cooling fan spin up.
              What cpus can I get that don’t need the update to post, it doesn’t say anything about about it on the compatibility website. In theory I can get a different cpu, use it to post, update, and see if that was the problem on the cpu I have now

              Comment

              • Whisp96
                PCHF Member
                • Dec 2023
                • 18

                #8
                Originally posted by phillpower2
                Are you aware that the MB needed a BIOS update before it could recognise the upgraded 4th gen CPUs.

                Does the PSU activate at all as in does the PSUs internal cooling fan spin up.
                4th gen should at least be able to boot. Either bad mbo or cpu, need help deciding which.

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15206

                  #9
                  Originally posted by Whisp96
                  The psu does not activate, the cpu fan doesn’t either, or gpu
                  You need to make sure that the PSU was not doa, watch the video here for how to do a basic jumpstart of a PSU, no need for the case fan btw.

                  There is an example of the two pins to short in the attachment below, see if that helps any.

                  There are two versions of 4th generation Intel CPU, the board is fine with the original version but not the later upgrade version that you have.

                  Not around until tomorrow UK daytime now, can I ask that you do not post multiple replies meanwhile, thanks.

                  [COLOR=rgb(44, 130, 201)]NB: Make sure you have a keyboard connected when troubleshooting and if using the USB type make sure that it is connected to a black USB 2.0 port.[/COLOR]

                  Comment

                  • Whisp96
                    PCHF Member
                    • Dec 2023
                    • 18

                    #10
                    Originally posted by phillpower2
                    You need to make sure that the PSU was not doa, watch the video here for how to do a basic jumpstart of a PSU, no need for the case fan btw.

                    There is an example of the two pins to short in the attachment below, see if that helps any.

                    There are two versions of 4th generation Intel CPU, the board is fine with the original version but not the later upgrade version that you have.

                    Not around until tomorrow UK daytime now, can I ask that you do not post multiple replies meanwhile, thanks.

                    [COLOR=rgb(44, 130, 201)]NB: Make sure you have a keyboard connected when troubleshooting and if using the USB type make sure that it is connected to a black USB 2.0 port.
                    [/COLOR]
                    [COLOR=rgb(44, 130, 201)]
                    Are you saying my cpu isn’t compatible with my mbo? This list says it is, and there isn’t anything in the notes saying it needs a bios update to post, which it isn’t doing

                    …I’ve heard to try using memok

                    Sorry for the multiple msgs, I’m frantically trying to get this thing ready for Christmas if possible. I just got the psu Friday, so I didn’t know this was a problem not too long ago. I’ll try jumping the psu I suppose, I’m also thinking that it can’t be that the system is too much wattage, not enough twp to go over 500w[/color]

                    Comment

                    • Whisp96
                      PCHF Member
                      • Dec 2023
                      • 18

                      #11
                      Originally posted by phillpower2
                      You need to make sure that the PSU was not doa, watch the video here for how to do a basic jumpstart of a PSU, no need for the case fan btw.

                      There is an example of the two pins to short in the attachment below, see if that helps any.

                      There are two versions of 4th generation Intel CPU, the board is fine with the original version but not the later upgrade version that you have.

                      Not around until tomorrow UK daytime now, can I ask that you do not post multiple replies meanwhile, thanks.

                      [COLOR=rgb(44, 130, 201)]NB: Make sure you have a keyboard connected when troubleshooting and if using the USB type make sure that it is connected to a black USB 2.0 port.
                      [/COLOR]
                      [COLOR=rgb(44, 130, 201)]
                      Replying again, sorry, but I tried the psu test, didn’t have a paperclip had to use 2 staples taped together…idk if I did it right, I send pic, but nothing happened…brand new psu[/color]

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15206

                        #12
                        Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

                        Don`t shoot the messenger but here is proof that the MB needs the BIOS update.

                        In addition to the above, check your list again and you will see that a BIOS update is required before the board will be able to recognise the CPU, being that this MB was released almost ten years ago there are three things below to keep in mind about what you described as a new build;

                        1: The MBs BIOS may have already been updated so not the cause.

                        2: The ten year old hardware comes from various sources with no guarantee that any of it even works.

                        3: We have no way of knowing if something got damaged when you did the initial assembly.

                        Regarding the PSU;

                        Is the PSUs toggle switch in the On position.

                        The amount of wattage is irrelevant here and for three reasons, there is no add on GPU in your list of parts, a computer will only draw the amount of power that it needs and last but not least you have not been able to activate the PSU in any event.

                        Because we are not there and you do not have a paperclip to do it properly we don`t know If the correct pins were successfully bridged.

                        You need a paperclip to be sure of this test, figure 5 here shows clearly how to identify the correct two pins.

                        Fwiw, Thermaltake PSUs are rated as – Tier E • Avoid and – Tier F • Replace immediately here so don`t be surprised if the PSU was doa.

                        Comment

                        • Whisp96
                          PCHF Member
                          • Dec 2023
                          • 18

                          #13
                          Originally posted by phillpower2
                          Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.

                          Don`t shoot the messenger but here is proof that the MB needs the BIOS update.

                          In addition to the above, check your list again and you will see that a BIOS update is required before the board will be able to recognise the CPU, being that this MB was released almost ten years ago there are three things below to keep in mind about what you described as a new build;

                          1: The MBs BIOS may have already been updated so not the cause.

                          2: The ten year old hardware comes from various sources with no guarantee that any of it even works.

                          3: We have no way of knowing if something got damaged when you did the initial assembly.

                          Regarding the PSU;

                          Is the PSUs toggle switch in the On position.

                          The amount of wattage is irrelevant here and for three reasons, there is no add on GPU in your list of parts, a computer will only draw the amount of power that it needs and last but not least you have not been able to activate the PSU in any event.

                          Because we are not there and you do not have a paperclip to do it properly we don`t know If the correct pins were successfully bridged.

                          You need a paperclip to be sure of this test, figure 5 here shows clearly how to identify the correct two pins.

                          Fwiw, Thermaltake PSUs are rated as – Tier E • Avoid and – Tier F • Replace immediately here so don`t be surprised if the PSU was doa.
                          I jumped the psu successfully, i did the wrong pins the first time. How am I supposed to update bios with no flashback or, you know, access to bios?

                          I tried booting with keyboard plugged in aaaaand, my fans spin! But there’s a catch

                          With cpu one ram stick and cooler, xmp light blinks on, fans spin for a second, stops, starts again, and repeats this until I shut it off

                          It will do this even if there is no ram

                          The mbo/cpu can’t recognize ram in the board. I’ve tried reseting the cmos both with the pins and by removing the battery for 10 mins. It still does this, and that’s where I’m at now. But I feel like I’m making progress to knowing something at least

                          If its the bios update, I’m not sure how that is possible to do in my situation since I can’t even post, and this mbo can’t flashback

                          Comment

                          • Whisp96
                            PCHF Member
                            • Dec 2023
                            • 18

                            #14
                            Originally posted by Whisp96
                            I jumped the psu successfully, i did the wrong pins the first time. How am I supposed to update bios with no flashback or, you know, access to bios?

                            I tried booting with keyboard plugged in aaaaand, my fans spin! But there’s a catch

                            With cpu one ram stick and cooler, xmp light blinks on, fans spin for a second, stops, starts again, and repeats this until I shut it off

                            It will do this even if there is no ram

                            The mbo/cpu can’t recognize ram in the board. I’ve tried reseting the cmos both with the pins and by removing the battery for 10 mins. It still does this, and that’s where I’m at now. But I feel like I’m making progress to knowing something at least

                            If its the bios update, I’m not sure how that is possible to do in my situation since I can’t even post, and this mbo can’t flashback
                            Edit: the link you sent didn’t work, but i put the parts in myself, no warnings[ATTACH type=“full”]13159[/ATTACH]

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15206

                              #15
                              Polite reminder;

                              When you next reply can I ask that you do not quote the whole post as it means I must read it in case you have inserted any info in there, snippets are fine though as they do help with highlighting important info you need to put across

                              You can`t update the BIOS without an earlier compatible CPU.

                              The link works perfectly fine for me but try this one instead.

                              The stop start behaviour sounds like something is shorting out, this is why any new build should always be done outside the case first and on a non conductive surface like the lid of the MB box or large piece of cardboard.

                              Comment

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