I am lost :(

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  • TheLOS
    PCHF Member
    • Jan 2023
    • 9

    #1

    I am lost :(

    I recently built my first gaming pc for Christmas and I was pretty proud of myself all the way up until it kept crashing.

    Specs
    Intel I7-12700k (cooled by Noctua nh-d15)
    MSI Z690 Pro-A DDR4 (not WIFI)
    MSI Ventus RTX 3060 12gb
    Corsair Vengeance RGB Pro 32gb DDR4 @ 3800 (2 x 16gb in dual channel)
    1tb Samsung 980 Pro Heatsink
    Corsair 4000D Airflow
    Asus PCE-AX58BT
    Windows 11 Pro 64-bit

    After troubleshooting and looking stuff up, I have fixed most of the small issues with the pc like enabling xmp in the bios and making sure the pc shuts down properly to avoid error codes. But, no matter what change I make, whether it be lowering settings or even lowering my CPU oc, it just seems like nothing works

    The Problem (best way I could put it)
    I can play most games pretty well, but whenever I have discord open and am in a call, almost on cue whether something major happens in the game I am playing or sometimes just after around 25-30min, my connection completely times out and it kicks me from whatever game I am playing and I have to leave and rejoin the discord call several times for it to reconnect (it says I am in the call, but I can neither speak nor hear anyone else speak). I have pretty fast WIFI with speeds fluctuating from 65mbps all the way up to the highest I have seen it at 800mbps. I do have lots of smart devices in my home like several smart switches and plugs, a smart tv, smart fridge (sorta), ecobees, a Roomba, several smartphones, a very strong origin laptop, and an Amazon Alexa.

    My Questions
    What is my issue?
    Should I take some the smart devices off the internet to decrease latency?
    Should I switch to a wired ethernet connection?
    Should I switch to a motherboard with integrated WIFI?
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    g’day and welcome to the forums.

    let get your complete setup for starters.
    get Speccy from here; Speccy - Download Builds
    in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
    now you can paste (Ctrl+V) that link into a post.

    One component Speccy doesn’t cover is the Power Supply Unit, so please also include the make/model of the PSU.

    Comment

    • veeg
      PCHF Director
      • Jul 2016
      • 8982

      #3
      Did you install the chipset drivers for the mobo?

      Comment

      • TheLOS
        PCHF Member
        • Jan 2023
        • 9

        #4


        My PSU is a evga 650GA 80 plus gold

        Comment

        • TheLOS
          PCHF Member
          • Jan 2023
          • 9

          #5
          Originally posted by veeg
          Did you install the chipset drivers for the mobo?
          Where would I check for that if I am unsure?

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            Partition 1
            Partition ID: Disk #0, Partition #1
            Disk Letter: C: File System: NTFS
            Volume Serial Number: 00844227
            Size: 930 GB
            Used Space: 864 GB (92%)
            [COLOR=rgb(209, 72, 65)]Free Space: 65 GB (8%)

            Here is an issue that need to be resolved.
            Another thing you may want to look into is low disk space for the C drive. About 30-35 % available plus for windows to run properly plus 32 GB available for Windows to update. Then there is also reserved around 7-10 GB. The less space the harder the drive has to work to store data including temp files that they system uses for the program running on you C drive.[/COLOR]

            Comment

            • TheLOS
              PCHF Member
              • Jan 2023
              • 9

              #7
              Originally posted by Rustys
              Partition 1
              Partition ID: Disk #0, Partition #1
              Disk Letter: C: File System: NTFS
              Volume Serial Number: 00844227
              Size: 930 GB
              Used Space: 864 GB (92%)
              [COLOR=rgb(209, 72, 65)]Free Space: 65 GB (8%)

              Here is an issue that need to be resolved.
              Another thing you may want to look into is low disk space for the C drive. About 30-35 % available plus for windows to run properly plus 32 GB available for Windows to update. Then there is also reserved around 7-10 GB. The less space the harder the drive has to work to store data including temp files that they system uses for the program running on you C drive.
              [/COLOR]
              [COLOR=rgb(209, 72, 65)]
              thx for the input ill try this out to see if it runs better

              edit: I now have 208gb of free space and I eventually plan to get either a sata drive or another nvme ssd[/color]

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                Post a second speccy report when you get it completed.

                Not the proper RAM for the system see also if disabling XMP helps.

                https://www.intel.com/content/www/us...fications.html
                Originally posted by TheLOS
                Corsair Vengeance RGB Pro 32gb DDR4 @ 3800 (2 x 16gb in dual channel)
                Max Memory Size (dependent on memory type)
                128 GB
                Memory Types
                Up to DDR5 4800 MT/s
                Up to DDR4 3200 MT/s

                What release of BIOS is installed.

                Comment

                • TheLOS
                  PCHF Member
                  • Jan 2023
                  • 9

                  #9
                  Originally posted by Rustys
                  Post a second speccy report when you get it completed.

                  Not the proper RAM for the system see also if disabling XMP helps.

                  https://www.intel.com/content/www/us...fications.html

                  Max Memory Size (dependent on memory type)
                  128 GB
                  Memory Types
                  Up to DDR5 4800 MT/s
                  Up to DDR4 3200 MT/s

                  What release of BIOS is installed.
                  Thx for the specs I didn’t know that, I have msi click bio 5

                  Comment

                  • TheLOS
                    PCHF Member
                    • Jan 2023
                    • 9

                    #10
                    I just checked my drivers and all of the z690 drivers are properly installed and up to date, in other words, I did something right

                    Comment

                    • TheLOS
                      PCHF Member
                      • Jan 2023
                      • 9

                      #11
                      I still ran into an issue while running ROBLOX of all things, I had no other applications open and after around 30 ish minutes I got internet timed out from out of nowhere, this didn’t seem to be an issue while running rainbow but I did see lots of rubber banding near the end of the game.
                      I have yet to disable xmp and will do so in a moment to see if it is problem, although, my mem in bios is set to auto speeds and rated my ram at 3600.

                      Thx for the help so far I have seen improvements in my system but I have yet to pinpoint the main issue.

                      Comment

                      • veeg
                        PCHF Director
                        • Jul 2016
                        • 8982

                        #12
                        Originally posted by veeg
                        Did you install the chipset drivers for the mobo?
                        Here.. https://www.msi.com/Motherboard/PRO-...support#driver

                        Comment

                        • TheLOS
                          PCHF Member
                          • Jan 2023
                          • 9

                          #13
                          Thx

                          Comment

                          • Rustys
                            PCHF Member
                            • Jul 2016
                            • 7862

                            #14
                            Where are we now?

                            Comment

                            • TheLOS
                              PCHF Member
                              • Jan 2023
                              • 9

                              #15
                              Originally posted by Rustys
                              Where are we now?
                              I think that the computer has been running more reliably as of late. I have yet to actually put it test because I have been kind of busy but I plan to test it soon. One thing to note is that the reliability history has been trending up and there have been no failures like a failed windows update.

                              Comment

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