PC upgraded and now it won't post.

[Little_Sheppard]

Hey All,

Could really use some help/advice.

I built my PC about 3 years ago and unfortunately my motherboard died about 6 months ago. I sent it back to the retailer, as it was still under warranty, but they lost it when they sent it to the manufacture. It was a MSI Z390 model which obviously has now been discontinued, so I opted to upgrade (I wanted to jump from an i5 to i7 anyway). After rebuilding with new motherboard and CPU my machine powers up but won’t post. There is no beep. No sound from the board at all.
When I turn the power on the debug lights llght up (white) one at a time starting with the CPU, DRAM, VGA and then to the BOOT light. The BOOT light remains on.

Current part list :
MSI Z490 Gaming Edge wifi
Intel 10th Gen i7 (KF)
4 sticks 8GB DDR4
Deepcool CPU radiator cooler
ASUS RTX 2060 GPU
Thermaltake 850W (fully modular) PSU

I’ve done everything I can think of and no luck.

Here is what I’ve tried…

I’ve tried connecting to the monitor with both DVI and HDMI each, but the screen remains blank with message no signal received.
I’ve tried both with two different monitors also (both which work with my laptop). So pretty confident the monitor isn’t the problem.

I’ve recheck all my parts are compatible and they are. Checked all my cables, even going so far as to swap the GPU, CPU, SATA and 24pin cables out one by one with spare from my old PSU unit (Gigabit)

I’ve removed everything from my board except the CPU, CPU and motherboard power and check each stick of RAM in slot 2. I tried to boot without RAM installed as well.
I swapped out the SD for an old HD.

I’ve reset the CMOS.

I’ve had a computer repair technician out to take a look, who pretty much did the same things I did with the same result. He couldn’t identify the issue either (thankfully he didn’t charge me).

Could it be a software issue?

(I upgraded using a anti-static mat also)

[PeterOz]

You have tried everything I can think of. What graphics card are you using

[PeterOz]

Sorry I just saw your graphics card.
Do you know the Graphics card works - tested in another machine.
MSI do not list what power is required for MB.
Video card = 500W CPU = 125W so your 850 should be ok.
Remove from box put on cardboard on table. CPU GPU 1 stick ram test
BOOT light. The BOOT light remains on.

Onboard LEDs EZ Debug LED These LEDs indicate the debug status of the motherboard. CPU - indicates CPU is not detected or fail. DRAM - indicates DRAM is not detected or fail. VGA - indicates GPU is not detected or fail. BOOT - indicates the booting device is not detected or fail.

[Little_Sheppard]

Do you know the Graphics card works - tested in another machine.

I don’t have another machine to test it in, but is was working fine prior to the upgrades.

[PeterOz]

ok we assume it is good.
The odd part is the [COLOR=rgb(250, 197, 28)] BOOT light. The BOOT light remains on.
I would expect to at least get BIOS. All I can say is remove it from case and put on a piece of cupboard.
CPU, GPU 1 Stick of ram. Power on.
Hate to ask BUT have you got the 8pin plugged into the graphics.[/COLOR]

[Little_Sheppard]

Hate to ask BUT have you got the 8pin plugged into the graphics.

LOL yeap it was plugged in.

Update:
So I got through to the BIOS finally. (Apparently I have to use the cord that came with the monitor)

The only thing that stuck out was that the SATA Ports are showing as not present? Shouldn’t I see my SD here?

[PeterOz]

Yep
Do you have a dvd with drivers

[Little_Sheppard]

No I don’t. Could it be a driver issue? I checked the cables with spares that I had again and tried using the window installation disc to see if it could detect it but no joy.

[phillpower2]

Did you do a clean install of Windows 10 and install the drivers for the new MB and starting with the chipset drivers first, the IRST drivers second and the GPU drivers third.

IRST drivers = Intel Rapid Storage Technology or in layman’s terms SATA/storage drivers.

[PeterOz]

Since you do not have a dvd with drivers go here https://www.msi.com/Motherboard/supp...ver&Win10%2064

[Little_Sheppard]

The SSD was the one I used pre upgrade. Since it came out I’ve not done anything with it (i.e is, apps, files are still on there). I can’t repair or clean install anything because the drive isn’t detected

[PeterOz]

Download the drivers and burn to DVD / CD or try usb

[PeterOz]

See attached

[phillpower2]

The SSD was the one I used pre upgrade. Since it came out I’ve not done anything with it (i.e is, apps, files are still on there). I can’t repair or clean install anything because the drive isn’t detected

No wonder you are having problems, you need to clean install Windows and the system board drivers and the reason why you are having problems is because the wrong drivers for your new MB are trying to be installed, see my canned info below;

Also be aware that because you have replaced the MB under warranty you need to contact Microsoft and inform them, if you don`t you will get locked out of Windows updates and have a you are using an unlicensed OS message on your screen.

[COLOR=rgb(44, 130, 201)]Once Windows has been clean installed you must then install first the chipset drivers, then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer etc or downloaded from the site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.[/COLOR]

[Little_Sheppard]

Also be aware that because you have replaced the MB under warranty you need to contact Microsoft and inform them, if you don`t you will get locked out of Windows updates and have a you are using an unlicensed OS message on your screen.

okay but how? I can’t wipe the drive in the BIOS because the SSD doesn’t come up? I can’t use the windows installation CD to erase and re-install because the SSD isn’t detected.