Help: new motherboard, black screen no bios or boot

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  • Codedlemon
    PCHF Member
    • Oct 2021
    • 5

    #1

    Help: new motherboard, black screen no bios or boot

    Replaced motherboard, hooked up and then nothing. Black screen, everything appears to be running, but no signal to monitor. Replace processor (…and upgrade), still the same. Return motherboard and get a different one think8ng maybe it was faulty. (Current one) and you guessed it, same issue.

    Motherboard: Asus z590 plus wifi
    Processor: intel i7
    Ddr4 ram
    Newer corsair battery 750

    Even with minimal cpu, 1 ram stick, ssd, graphics card(and no graphics card), still black screen, no signal. Lights turn on, fans are going, you can hear stuff going, but nothing. Just the abyss and no signal. Checked cables, checked ram position.

    Ive tried different monitors, resetting bios, nothing.

    This isnt the first time ive built a computer and not even the first time ive had this issue but its been a long time. At a loss of what to try
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4181

    #2
    Hi Codedlemon
    How are you connecting your monitor HDMI, Display Port
    This from Asus

    1 x DisplayPort 1.4**
    1 x HDMITM 2.0***
    • Graphics specifications may vary between CPU types.
      ** Intel® 11th & 10th processors support DisplayPort 1.4 with max. resolution of 4096 x 2304 @60Hz. Please refer to www.intel.com for any updates.
      *** Only Intel® 11th processors, support HDMI™ 2.0 with max. resolution of 4K@60Hz, others would only support HDMI™ 1.4 with max. resolution of 4K@30Hz .Please refer to www.intel.com for any update.
      **** VGA resolution support depends on processors’ or graphic cards’ resolution.

    Can you give more information about your CPU and RAM or Look Here
    Is your cpu and ram on the list.
    Do you hear any beeps on startup?

    Cheers
    PeterOz

    Comment

    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4181

      #3
      Also which sata port are you plugged into
      and when you have one stick of ram which one are you plugged into A1, A2, B1, B2

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4181

        #4
        Also do any of the lights on the motherboard stay on ?
        [ATTACH type=“full”]8545[/ATTACH]

        Comment

        • Codedlemon
          PCHF Member
          • Oct 2021
          • 5

          #5
          Ram is plugged into A1, i am using hdmi. But have tried dvi as well. I also tried vga but with an adapter to go to hdmi. Ill try a display port and see.

          None of the qleds are lighting up at all

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4181

            #6
            any beeps ?
            Should at least have one on post

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4181

              #7
              None of the qleds are lighting up at all

              From the moment you turn on no LEDS flash on ?
              Newer corsair battery 750

              Do you mean power supply?

              Can you pull everything-Video card,Ram and any other cards..
              Just leave the CPU & CPU fan power up. You should get some beeping.
              On the main board power supply are you using the 4 pin or 8 pin for the CPU power ?
              [ATTACH type=“full”]8547[/ATTACH]

              Can you give me your CPU and Ram info or can you look in the list - I posted a link above in post # 2
              To make sure they are compatible.
              fans are going, you can hear stuff going

              Does this include the CPU fan is spinning.

              Comment

              • Codedlemon
                PCHF Member
                • Oct 2021
                • 5

                #8
                Yes, power supply ‍♀️

                No beeps, no lights, only the decorative lights around the board. Cpu fan spins. No qleds ever light up, at all.

                Processor is intel i7 (10700k)

                Ram is ddr4, there is a 4th stick not in the picture and pair to the green.
                [ATTACH type=“full”]8548[/ATTACH]

                Comment

                • Codedlemon
                  PCHF Member
                  • Oct 2021
                  • 5

                  #9
                  Also tried both the 8 pin for the cpu and 8 &4
                  Intel i7 10700k is also a 10th gen. Been trying with display port now, still nothing

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4181

                    #10
                    Good news your CPU is listed for the motherboard. The ram is not listed BUT I do not think that is the issue.
                    Back to the start.
                    1. Did you put the standoffs under the motherboard - If not could be a short.
                    2. Remove motherboard from case and put on a piece of cardboard. With only the cpu and the cpu fan connected power on (Remove all cards,ram and lights etc)
                      The motherboard has a start button next to the 24 pin power connector so you do not need to connect it to the case.
                      Do you get any beeps or QLED lights .
                      If nothing
                    3. Remove cpu and reseat - test as above.
                      Is the cpu sitting correctly - did you remove plastic cover - Have seen this happen before.
                    4. Did you take precautions with anti static wrist band OR earthing yourself before touching anything

                    Comment

                    • Codedlemon
                      PCHF Member
                      • Oct 2021
                      • 5

                      #11
                      Yes, did all of this unfortunately

                      Comment

                      • PeterOz
                        PCHF Technical Response Team
                        • Mar 2021
                        • 4181

                        #12
                        If all above failed and still no boot qled lights or beeps - dud motherboard or Powersupply.
                        Will get another opinion
                        @Bruce

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15205

                          #13
                          Originally posted by Codedlemon
                          Ram is plugged into A1
                          When trying only the one stick of RAM it must be inserted in DIMM slot A2 which is the second one away from the CPU.
                          Originally posted by Codedlemon
                          Yes, power supply ‍♀️
                          Can we have the exact model name or number of the Corsair PSU, did you get this PSU out of the box new.
                          Originally posted by Codedlemon
                          No beeps,
                          To save the manufacturers a couple of pennies on each MB most boards do not ship with a BIOS error speaker, have you either confirmed that there is such a speaker on the board or have you retro fitted one as is shown in the attachment below.
                          Originally posted by Codedlemon
                          Processor is intel i7 (10700k)
                          Are you 100% certain that you have the k version and not the kf version, this is important we know as one version has on die video while the other one does not.
                          Originally posted by Codedlemon
                          Also tried both the 8 pin for the cpu and 8 &4
                          Only the 8 pin needs to be connected, the 4 pin is for when there is a high end GPU present that may need the extra power, the connector must also be the dedicated 8 pin EPS or 4+4 pin type, a 6+2 pin connector should not be used.

                          In addition to the above, make sure that you have a wired keyboard connected to the PS/2 type port your board is the 50/50 type for both a kb or mouse, no mouse is required to be able to boot but connecting a kb is a must.

                          Comment

                          • phillpower2
                            PCHF Administrator
                            • Sep 2016
                            • 15205

                            #14
                            Thread closed due to lack of feedback from the OP.

                            Comment

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