PC Freezes or turns off

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  • lilcjay
    PCHF Member
    • Jan 2021
    • 3

    #1

    PC Freezes or turns off

    during games or when getting off games my pc will either freeze, comepletly turn off or the display will go away and theres no sound, but the pc is still on and the only way to fix it is to power it off and back on. i dont know the cause of it and it has been happening for months now.
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Sounds like over heating..

    Download this and run.. Speccy - Free Download

    To post: CCleaner Support Community

    Comment

    • lilcjay
      PCHF Member
      • Jan 2021
      • 3

      #3
      Originally posted by veeg
      Hello

      Sounds like over heating..

      Download this and run.. Speccy - Free Download

      To post: CCleaner Support Community

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8982

        #4
        For some reason your monitors are reporting on but unsafe..

        @Bruce

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15209

          #5
          Can you post the brand and model name or number of the power supply (PSU).

          We can see a few issues going on in Speccy but no point in mentioning them until we know how good or bad the quality of the PSU is.

          Comment

          • lilcjay
            PCHF Member
            • Jan 2021
            • 3

            #6
            Originally posted by phillpower2
            Can you post the brand and model name or number of the power supply (PSU).

            We can see a few issues going on in Speccy but no point in mentioning them until we know how good or bad the quality of the PSU is.
            idk what psu it exactly is and dont know how to find out but the brand is evga on it it also says 100-240v-60/550hz

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15209

              #7
              You need to take off the side of the case and get the info from a label on the PSU like as can be seen in the attachment below, as veeg says, it sounds like something is overheating and possibly the insides of the PSU, something that you would not get from a good quality brand, adequate spec and fully functional PSU.

              Comment

              • Bruce
                PCHF Moderator
                • Oct 2017
                • 10702

                #8
                So this only happens when gaming?
                Is it a certain game or all games?
                Does it occur when you start the pc first time in the day, run a game for 5 minutes then get out of it?
                In other words, before the pc heats up too much, that’ll pinpoint (or not) if it’s likely an overheating issue.

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15209

                  #9
                  Thread closed due to lack of feedback from the OP.

                  Comment

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