Brand new PC crashed after 6 hours of use. Won't send any output to monitor.

[Dovah53]

Good but make it the last thing that you put back, it leaves a break in the circuit that way.

So I’m thinking I’m gonna be buying a new CPU. I reseated the GPU and the RAM and replaced the power supply and all the cords with the ones that came with the Corsair PSU. After getting everything put back together I tried firing it up and it’s the same. I did some more googling and some people were saying that at one point you couldn’t boot on this board with dual channel RAM so I tried it in single channel and its the same.

[phillpower2]

I did some more googling and some people were saying that at one point you couldn’t boot on this board with dual channel RAM

Not sure what you have read but it is totally inaccurate, Ryzen CPUs basically demand that the RAM be running in dual channel and will be slow as molasses and problematic with RAM running in single channel, additionally, you had the computer working all day without issue so you know that everything worked originally.

You are going to have to bite the bullet and get a local tech to take a look at it, you cannot risk purchasing anything else.

As an asides, a local tech may be able to determine if the cheap PSU has caused this or something else, you mentioned using the Ryzen software, any chance that you may have overclocked the CPU too far.

[Dovah53]

Not sure what you have read but it is totally inaccurate, Ryzen CPUs basically demand that the RAM be running in dual channel and will be slow as molasses and problematic with RAM running in single channel, additionally, you had the computer working all day without issue so you know that everything worked originally.

You are going to have to bite the bullet and get a local tech to take a look at it, you cannot risk purchasing anything else.

As an asides, a local tech may be able to determine if the cheap PSU has caused this or something else, you mentioned using the Ryzen software, any chance that you may have overclocked the CPU too far.

Ok I’ll try and find a decent local tech shop and get in contact with them. The only thing I used the Ryzen software for was monitoring, I didn’t touch any of the overclock options because I’m brand new and I just wanted to get a functioning system before I even thought about that.

[phillpower2]

From whom did you purchase the Raidmax PSU.

If the tech can confirm that it went bad and took out other parts with it you have a claim against the seller of the PSU, this only if the PSU was out of the box new and you still have the sales invoice.

Do you know anyone that has a multi meter that you can borrow, it will only test the very basic readings but may give you an idea as to whether or not it is bad, the following from your OP is a good sign that the cause was electrical;

I tried to shut it off with the power button and nothing happened there either. So I switched it off at the power supply, turned it back on with the power button,

The above could unfortunately also mean that something got shorted out

[Dovah53]

From whom did you purchase the Raidmax PSU.

If the tech can confirm that it went bad and took out other parts with it you have a claim against the seller of the PSU, this only if the PSU was out of the box new and you still have the sales invoice.

Do you know anyone that has a multi meter that you can borrow, it will only test the very basic readings but may give you an idea as to whether or not it is bad, the following from your OP is a good sign that the cause was electrical;

The above could unfortunately also mean that something got shorted out

Apologies for taking so long to respond. I got in touch with an old family friend last night that I totally forgot about until then. They used to worked in tech support for years and have built many a PC for themselves and friends. I already trust them more than any of the tech shops in my town and I could never get ahold of any of them anyway. The downside is I won’t be able to get the computer to my friend until probably next Tuesday so it’s going to be a little bit. I’ll try and remember to update this with the results. And hopefully if they can identify the problem I can provide pictures or something in the event that someone else runs into whatever is going on with it. I got that PSU from Newegg to answer your question. Thanks again for the help!

[phillpower2]

No problem, we understand that folk have other stuff going on, we will leave your thread marked as pending and if we don`t hear back from you by Tuesday one of us will ask for an update.

Newegg say here that the PSU has a two year warranty should you need to RMA it because it is bad, no pun intended but many of the reviews at Newegg are shocking.

[phillpower2]

Any update for us Dovah53 ?

[Dovah53]

Any update for us Dovah53 ?

I mean technically it’s an update but not much info unfortunately. I got the PC to my friend, but it might be a 2-3 days until they can take a good look at it. They’re currently pretty busy and I let them know there was no rush. If I hear anything sooner I’ll slap it in here but I’m guessing on 3 day timeline for anything substantial.

[phillpower2]

If we don`t hear back from you by Friday of this week, see canned reply below;

To avoid us having to ask for an update every couple of days we will close this thread until the OP has the time available to work towards resolving the issue, PM a member of staff when you are ready and the thread can be reopened.

[Dovah53]

If we don`t hear back from you by Friday of this week, see canned reply below;

To avoid us having to ask for an update every couple of days we will close this thread until the OP has the time available to work towards resolving the issue, PM a member of staff when you are ready and the thread can be reopened.

Ok cool, I’ll let ya know.