Pc rebooting over and over

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  • bogdandnc
    PCHF Member
    • Apr 2020
    • 15

    #1

    Pc rebooting over and over

    Hello. My pc crashes when I turn it on. It shows the usual screen, then, when it goes into boot menu, it restarts.
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15205

    #2
    Sorry but it is impossible to even be able to begin to help when we know absolutely nothing about the computer or operating system that is on it.

    Please provide information about your computer, is it a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the CPU, MB, the RAM (including the amount) add on video card if one is used and the PSU (power supply unit) providing these details will enable folk to better assist you.

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    • bogdandnc
      PCHF Member
      • Apr 2020
      • 15

      #3
      It’s a custom build. Core 2 quad, asus 3450hd 512mb vram, 2gb ram, 500gb samsung hdd. It threw at me first some harddrive failing errors. I dual booted windows 7 and 8.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15205

        #4
        HDD failure or Windows corruption are both possible causes.

        Try restarting and tapping the F8 key to see if you are able to get into Safe Mode.

        Comment

        • bogdandnc
          PCHF Member
          • Apr 2020
          • 15

          #5
          Okay, im gonna try that.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15205

            #6
            K, no need to reply unless you are providing feedback on any test results.

            Btw, if no joy with safe mode, we need the previously requested motherboard and power supply info.

            Comment

            • bogdandnc
              PCHF Member
              • Apr 2020
              • 15

              #7
              It didnt work, it just showed “no signal” on my monitor and it restarted. Im gonna unplug and check the motherboard and power supply.

              Comment

              • bogdandnc
                PCHF Member
                • Apr 2020
                • 15

                #8
                The power supply is a BOXHEAT+ 500W LC-8500BTX. The motherboard is an Intel desktop board.

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15205

                  #9
                  Originally posted by bogdandnc
                  It threw at me first some harddrive failing errors
                  Originally posted by bogdandnc
                  , it just showed “no signal” on my monitor
                  Two completely separate issues, a bad HDD or corrupt Windows will not stop you from getting a display but both a bad power supply or video card would.

                  Can` t find any info on that PSU which is a sign that it is not a good brand.

                  We need the exact MB details so that we can check the specs which it turn helps us with what we can suggest for you.

                  Comment

                  • bogdandnc
                    PCHF Member
                    • Apr 2020
                    • 15

                    #10
                    Thr motherboard is an Intel DG33FB or similar model. It looks the same. I forgot to say that I can enter in the bios.

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15205

                      #11
                      Ok, that MB has integrated graphics which was what we were originally hoping for but now that we know you can get into the BIOS the GPU and PSU could be ok, I say could because the computer is not under any load when you are in the BIOS so a weak PSU could still be enough to power up just the MB.

                      As you can get into the BIOS you should check to see if the HDD is detected.

                      Is the HDD identified in the BIOS, a Seagate HDD for example will be listed something like ST1000DM004 and a Western Digital along the lines of WD10JPLX other brands will have similar identification codes, only when such an ID code is present is a HDD actually detected and an entry simply listed as SATA HDD means that the BIOS will and has looked for a HDD in that particular boot sequence but no HDD was detected.

                      Comment

                      • bogdandnc
                        PCHF Member
                        • Apr 2020
                        • 15

                        #12
                        The HDD is a Samsung HD502HJ ATA
                        I had 3 partitions.

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15205

                          #13
                          Is that how your HDD is listed in the BIOS.

                          If it is, is it listed as the first boot device.

                          What is unusual about this is the fact that if there was a problem with the HDD or Windows you would normally just get an on screen message saying either restart and select a proper boot device or no HDD or OS found, you not mentioning either but instead telling us that you were getting a no signal message points more towards either a bad GPU or PSU.

                          Comment

                          • bogdandnc
                            PCHF Member
                            • Apr 2020
                            • 15

                            #14
                            I cant upload images or videos. Have you got discord? I cant send the images there. I can’t explain properly because i’m romanian and english is my second language. My name is ChunkyMatter#8709

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15205

                              #15
                              Sorry but don`t use Discord and no Tech assistance is permitted outside of the open forums.

                              No need for any pictures just answer the following questions with a yes or no;
                              Originally posted by bogdandnc
                              The HDD is a Samsung HD502HJ ATA
                              Originally posted by phillpower2
                              Is that how your HDD is listed in the BIOS.
                              And if the Samsung HDD is listed with those ID details;
                              Originally posted by phillpower2
                              If it is, is it listed as the first boot device.

                              Comment

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