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Hello. I am having issues with my CPU clock speed. A while ago I thought there was a smell coming from my computer so I ended up going into BIOS to see if any of my parts weren’t being detected or to see if the temps are super high. Nothing was wrong with my pc and later I found out the smell was coming from a cable that wasn’t related to my pc. After I was finished in the BIOS It wouldn’t let me start up my pc so I started to fiddle around with settings to see if I can get it to work. I think I messed with some sort of setting and got it to work but after that, my clock speeds for my CPU are constantly to the max even when I am sitting idle with nothing opened. I can’t even play most games except Minecraft because they crash as soon as I get into them. Does anyone think they know what setting I might have messed up or what might be wrong with my computer?. If you write me a response please dumb it down for me I am not extremely good with computers.
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Hello Prestonp244,
We will need something to work with as a starting point;
Please provide information about your computer, is it a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the CPU, MB, the RAM (including the amount) add on video card if one is used and the PSU (power supply unit) providing these details will enable folk to better assist you. -
My computer is custom-built
CPU: Intel Core i7-9700k
GPU: NVIDIA GeForce GTX 1070
MB: ROG STRIX Z390-E Gaming
RAM: G.SKILL F4-3200C16-8GTZR DDR4 (x2) (so 16 GB of ram)
PSU: EVGA 600B
I’d like to add not only is my cpu clock speed maxed out all the time but when I actually try to play a game if it dosent crash my GPU clock speed will max out too. I tried to play fortnite today and I put all the settings on low and it actually worked but the cpu and gpu were being worked very hard.Comment
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Try restoring the MBs default factory settings in the BIOS, they are sometimes listed as one of the following " factory defaults" “most stable” or on newer boards “optimized” please note that if you have both the “most stable” and the “optimized” options in the BIOS you should choose the most stable" option as in this instance the “optimized” settings are a form of overclocking that can cause instability.Comment
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Hey dude, I tried to find those things in my BIOS but the only thing that I could find was “Load Optimized Defaults”. I did some more research on how I can get my BIOS settings back to normal and I found that there are 2 jumpers on my motherboard through this [Motherboard/Desktop] How to restore BIOS setting? | Official Support | ASUS Global and I had to unplug my pc and use a screwdriver to make the 2 jumpers touch for 5-10 seconds. Then I started up my pc again and went to BIOS to 'Load optimized Defaults". After that, I booted up my pc and my CPU clock speeds were still super high. Do you think I may have a problem with my actual CPU?.Comment
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Lets check the voltages;
Download Speedfan and install it. Once it’s installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).
To capture and post a screenshot;
Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start…all programs…accessories…paint…left click in the white area …press CTRL + V…click on file…click on save…save it to your desktop…name it something related to the screen your capturing… BE SURE TO SAVE IT AS A .JPG …otherwise it may be to big to upload… after typing in any response you have… click on Upload a File to add the screenshot.
Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.Comment
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Hey, I downloaded SpeedFan and it was not working and came up with this
[ATTACH type=“full”]6264[/ATTACH]
There is no information showing. I tried going to configure and advanced then choose my chip but it still did not work.Comment
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No problem about Speedfan but you could have still done HWMonitor.Comment
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[ATTACH type=“full”]6285[/ATTACH]
This is what I got for the values.Comment
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We are missing the bottom of the page.Comment
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[ATTACH type=“full”]6291[/ATTACH][ATTACH type=“full”]6292[/ATTACH]Comment
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HWMonitor also says that the CPU is working at almost max turbo boost.
Have you overclocked the CPU at all.
Spotted a couple of possible causes so have a couple of things we can check but we could do with knowing the answer to the OC question.Comment
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Honestly, I don’t know if I’ve overclocked my CPU. When my pc wasn’t booting I screwed around in the BIOS to see if I could make it work. So I possibly could have done that but I am unsure. I’m not very good with computers. What do you think the next step is.Comment
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Do you think I could factory reset my computer it will fix it because it’ll bring every setting back to the original?Comment
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By messing with the BIOS you may have overvolted the CPU and if you have there is no repair.
From your reply #5;
Being perfectly honest with you here, if you wish to follow anything that you see online you only have to let us know and we can close your thread, by opening up the case and shorting out the two pins you achieved absolutely zero while potentially risking ruining all of your hardware, all you had to do was follow the steps that were provided in my reply #4 which are intended to restore the MBs default factory settings to which you refer, this will not fix anything that has been broken.Originally posted by Prestonp244
Originally posted by phillpower2Comment
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