External hard disk problem

[KingSI]

Hello my friends, I am new user on this forum and I need some help over here. I’m sorry in advance if the thread is not in the right place.

I had an old laptop on which the hard disk stopped working a few months ago, so I decided to buy a new laptop cause that one was already old and now I am trying to recover my old files using the old hard disk as an external hard drive. The problem is that my new laptop doesn’t detect the external hard drive at all. It just plays the usual sound when I connect the drive and when I go to “This PC” there is nothing else. Also there is one light bump on the external hard drive which stopps lighting after few minutes (idk why) but the hard disk is still working cause it’s producing some noise and its getting warm. I was watching some videos that were pointing me to Disk Management but I want to make it clear that the disk doesn’t appear even there. I was trying to update the drivers but they won’t update. Does anyone know what the problem is? Can anyone help me with this one? Thank you in advance.

[Bruce]

with the external drive plugged in, reboot the laptop and get into BIOS (usually pressing Del or Esc of F2 of F10 multiple times does the trick but it does vary per PC).
in BIOS you should find a section that lists all the installed/connected devices and the external should show up.

it should also show up in Disk Management, even if it’s in a RAW state.
maybe try another disk management program like EASEUS Partition Master and see if it can detect it.

was the drive working OK in the old laptop?
can you put it back and see if you can get your data that way?

[jmarket]

I had an old laptop on which the hard disk stopped working a few months ago

If the hard drive failed in the laptop then it’s not going to work as an external drive.