Help with connecting a Gigabyte Radeon RX 580.

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  • Jdiaz
    PCHF Member
    • Jan 2019
    • 7

    #1

    Help with connecting a Gigabyte Radeon RX 580.

    I got a new Gigabyte Radeon RX580 and it’s an 8 pin connection. I have a Thermaltake TR2 600W that comes with a 6 pin and a 6+2 pin. So the problem comes that when I try plugging in the 6+2 pin the 6 pin plug won’t connect all the way, like something is blocking it.
    The other 6 pin plug connects perfectly though.
    Any ideas?
    I’m thinking of using the 2 pin plug with the other 6 pin instead of the one it’s paired with. I tried this connection physically (that is, PC off, unplugged and energy cleared) and it plugs in just fine. Both 6 pins should be identical since they’re just parallels and I checked this with a voltage meter and it checks out.
    Would it be safe to do this?
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Can you post some pic’s of the vid card and your psu 6+2 cable?

    Comment

    • Jdiaz
      PCHF Member
      • Jan 2019
      • 7

      #3
      Originally posted by vger
      Hello

      Can you post some pic’s of the vid card and your psu 6+2 cable?
      Not at the moment, no. I won’t be back home until the end of the day, in about 13 hours.

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8982

        #4
        Ok…until then..

        Comment

        • Jdiaz
          PCHF Member
          • Jan 2019
          • 7

          #5
          Originally posted by vger
          Ok…until then..
          Here.
          [MEDIA=imgur]a/KdTRjv6[/MEDIA]

          Comment

          • veeg
            PCHF Director
            • Jul 2016
            • 8982

            #6
            It appears that your molex cable plug is bigger than the vid card port.. Is this correct?

            Comment

            • Jdiaz
              PCHF Member
              • Jan 2019
              • 7

              #7
              No. The hook is a bit on the larger side but the plug itself is identical to the other 6 pin plug which connects with no issue.

              Comment

              • veeg
                PCHF Director
                • Jul 2016
                • 8982

                #8
                @phillpower2

                Comment

                • Jdiaz
                  PCHF Member
                  • Jan 2019
                  • 7

                  #9
                  To specify, it goes in but it doesn’t go in all the way. It feels like something blocks it when it has like 3 millimeters left.

                  Comment

                  • veeg
                    PCHF Director
                    • Jul 2016
                    • 8982

                    #10
                    Some of these 6+2 pins that the 2 pin has a slot to fit in on the 6 pin,are you using that?

                    Comment

                    • Jdiaz
                      PCHF Member
                      • Jan 2019
                      • 7

                      #11
                      Yeah. I’m putting them together before trying. I also tried putting in just the 6 pin and nothing. I tried putting the 2 pin with the other individual 6 pin and they connect just fine.

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15209

                        #12
                        Can you properly key together the two pin and the six pin connections, upload a picture of this for us when done please.

                        I would not suggest trying the 2 pin with the other 6 pin pcie connector, there is no telling what may happen.

                        Comment

                        • Jdiaz
                          PCHF Member
                          • Jan 2019
                          • 7

                          #13
                          I don’t understand you guys. I already narrowed it way beforehand to the problem being on the 6 pin, not anything related to the 2 pin. They can be put together with no issue. The issue is internal on the 6 pin. I took my old GTX 650 which is only 6 pin and tried the problematic 6 pin and had the same issue. It has nothing to do with the 2 pin or how they connect together. I’m not ********. I know how to put a 6+2 together and connect it and I know how to narrow down the issue.
                          No I won’t post a picture of me putting the 6+2 together because I had already checked the connections of both 6 pins to confirm they’re identical. They are. I was 90% sure putting the independent 6 pin with the 2 pin would work. I wanted to be 100% sure. I asked people other than you (thank God) and I got there. I did it. The PC did not post but the GPU was working just fine. Guess what, without you I could narrow the problem to my BIOS version. Without you I could boot my PC with the integrated, get the required BIOS update without you and then installed it successfully cause I’m not a moron. Everything is working fine now thank you very much.
                          So much time wasted here over a problem I narrowed down from the beginning that I ended up solving myself. How hard was it to understand that the problem was in the 6 pin itself? Not the GPU, not in the way it was put together with the 2 pin, but on the God damned 6 pin itself.
                          You can mark this as solved. By myself. Without the help of anyone here.
                          The problem was and I guess still is a damaged 6 pin. I solved it by using the other 6 pin. Done.

                          Comment

                          • veeg
                            PCHF Director
                            • Jul 2016
                            • 8982

                            #14
                            Any updates?

                            Comment

                            • Rustys
                              PCHF Member
                              • Jul 2016
                              • 7862

                              #15
                              Originally posted by Jdiaz
                              You can mark this as solved.
                              Marked as solved per user request

                              Comment

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