Nice Computer, Crap FPS

[Evan_Omo]

For the clean boot, boot the machine using a clean boot state and then see if the FPS improves. If the FPS does improve then its a matter of figuring out which background program is causing the system to have a slower response time.

Regarding the BIOS update, each manufacturer will have their own way of updating their motherboards BIOS, but you should be able to just run the BIOS update program that you download from MSI and update the BIOS from within windows. If not, then there are instructions on the MSI website that will help you with updating your motherboards BIOS.

[coolhandluke]

For the clean boot, boot the machine using a clean boot state and then see if the FPS improves. If the FPS does improve then its a matter of figuring out which background program is causing the system to have a slower response time.

Regarding the BIOS update, each manufacturer will have their own way of updating their motherboards BIOS, but you should be able to just run the BIOS update program that you download from MSI and update the BIOS from within windows. If not, then there are instructions on the MSI website that will help you with updating your motherboards BIOS.

Ok, I’ll be replying to this post shortly (probably today (tuesday) or tomorrow (wednesday)). Again, ty for your helps!

Luke

[coolhandluke]

Ok Evan Omo . I updated the motherboard bios and then performed a clean boot. From the motherboard update there was a little bit of an fps increase like 1-2 fps, and for the clean boot the fps went from 120 to 135 (stable).

Here are the programs in the startup:

[MEDIA=imgur]a/D4WZt[/MEDIA]

I disabled all of them and clean booted.

I mean 120 to 135 on a 1070 shouldn’t be a thing… again I have way way way worse specs than his computer and I get better fps than that computer is getting. I was looking at a couple of articles where people were having somewhat the same problem and I saw that someone said something about cpu bottlenecking the 1070? Could that be a possibility? The cpu isn’t overclocked at it is a i5-6500k Quad Core. which should be absolutely fine for games like cs:go and h1z1. That being said, performed the clean boot and installed the latest motherboard softwares, got a very little fps increase from the clean boot. Anything else that might work?

One little side note that I don’t know if it is important or not but:
The computer only has one stick of ram (8gb)… I don’t know what it is clocked at, but would that make a difference or anything? Also, what would be a normal clock speed for the ram and how would I check/change the clock speed for the ram. (I read online in those articles that people were suggesting they check the ram speeds, would that be true?).

Again, thank you for your help so far, you have been awesome! Can’t wait to hear from you soon.

Luke

[Evan_Omo]

Did you disable all 3rd party services on the Services tab in the System Configuration Utility as well when you performed a clean boot? You need to disable BOTH the startup entries and all 3rd party services in Windows to make sure no 3rd party programs are causing any conflicts.

Lets make sure there is no corruption in the file system.

Click Start< type Command Prompt in the Start search box, right click on Command Prompt and click on Run as administrator. After the Command Prompt window opens, type chkdsk C: /r and hit enter. Type Y to confirm that you want to schedule a Check Disk to run on the next restart. After the Check Disk has been scheduled, close the Command Prompt window and reboot the computer to allow Check Disk to run.

I was looking at a couple of articles where people were having somewhat the same problem and I saw that someone said something about cpu bottlenecking the 1070?

Nope, the Intel Core i5 6500K CPU will not bottleneck an NVidia GTX 1070 video card.

The computer only has one stick of ram (8gb)… I don’t know what it is clocked at, but would that make a difference or anything?

For causing major FPS loss, having only 1 8 GB stick won’t cause this however with that being said, if its very low speed memory then it could be contributing to a slow system. Can you find out what speed the memory module is running at?

Also, what would be a normal clock speed for the ram and how would I check/change the clock speed for the ram.

Either look on the actual memory module for information regarding the speed of the memory, or look in your motherboards BIOS.

[coolhandluke]

Ok, didn’t see that you need to do the services tab as well. Will be able to do that probably around sunday or maybe* before. Will get back to you on that. After I do that I will do the check disk and post the results.

The Ram on the website says DDR4 - 2133. The motherboard supports up to 2133 so there shouldn’t be a problem with that. As far as the speed of the ram currently, I would not know how to check that unless it was through the bios. By chance does it show up in CPU-Z or GPU-Z?

I guess I forgot to post these so here you go:

[MEDIA=imgur]a/oRUkn[/MEDIA]
[MEDIA=imgur]a/O37uA[/MEDIA]

First one is MSI, GPU-Z, and CPU-Z.
Second one is just GPU-Z and CPU-Z.

I’ll definitely get the person to check the BIOS though if there is a problem with the RAM speeds. Again, and I can’t say this enough, thank you so much for you help! I’ll get back to you when I run the clean boot.

Luke

EDIT* Those imgur pictures btw where taken before I updated everything today, so the GPU and CPU won’t look updated I guess.

[Evan_Omo]

Ok sounds good. Just keep us posted on your progress.

[coolhandluke]

Ok so I just performed the clean boot. Before I did, the guy texted me that he is getting only around 50 fps stable in H1Z1, however he uninstalled an antivirus that installed onto his computer (by the person’s parent or brother I believe) and then the fps went up to 70 fps stable (used to be 125 fps stable). After I performed the clean boot and he now is getting like random frame drops down to 50 fps every 5 seconds.

I didn’t have time to perform a chkdsk, but I will probably do it soon. Sorry for the late response, been having conflicting schedules with the person who owns the computer.

Sincerely and thank you again,

Luke

EDIT* I changed everything back to normal after the clean boot and he says he is getting around 125 fps stable. Still though seems low for a 1070 on low settings. Any other tests I can try?

[coolhandluke]

I was looking at some posts to see if maybe I could find an answer there as well. I came across this, don’t know if it might be the problem but:

“I fixed my problem and can now hit 200 fps on modified Epic settings (no dynamic reflections or ambient occlusion, low fog detail) on my setup in multiplayer. 90+% usage on both CPU and GPU. Turned out my problem was my RAM. Even though it was a DDR4 2133mhz, I found it was benchmarking lower than other sticks (I guess you shouldn’t cheap out on RAM). So I switched from Corsair to a HyperX Fury and my CPU bottleneck went away. Other people are reporting that it might be an issue with the GTX 1060/70/80 line or because of the high bandwidth servers though.”

Overwatch Forums

How would I go about checking the Ram Speeds in the BOIS of an MSI motherboard?

[Evan_Omo]

How would I go about checking the Ram Speeds in the BOIS of an MSI motherboard?

Simply enter your motherboards BIOS and it should tell you what the rated speed is set to on your RAM.

[coolhandluke]

Simply enter your motherboards BIOS and it should tell you what the rated speed is set to on your RAM.

OK, will do that, are there any other tests I can try to see if I can pinpoint the problem / find the solution exactly?

[Evan_Omo]

Go ahead and run the Check Disk on the hard drive and then let me know what speed the RAM is running at. Once you have finished running Check Disk and we see how fast your RAM is running then we will go from there.

[coolhandluke]

Go ahead and run the Check Disk on the hard drive and then let me know what speed the RAM is running at. Once you have finished running Check Disk and we see how fast your RAM is running then we will go from there.

When you say ‘your RAM’ do you mean like my RAM personally on my own computer? Or my friend’s computer’s RAM?

[Evan_Omo]

The speed of RAM in the machine that is experiencing the FPS drops.

[coolhandluke]

Ok, so I had him check the RAM Speed in the BIOS and this is what he sent me:

[MEDIA=imgur]a/6U4Rc[/MEDIA]

based on what I saw, his RAM is at 2133 mHZ. I don’t know if that is the proper way to check that but it is what it says in the picture above.

I made him type in the command (run as admin): chkdsk C: /r and restarted his computer. He then left it and wen to go eat, he said he came back to it and everything was fine. I had him play a game and he is still running at about 120 fps that is dropping down to 70-80 at times.

[Evan_Omo]

The memory is already set to the fastest speed that the motherboard supports but because there is only one stick of RAM the memory performance is a bit slower than what you would get if there were 2 memory modules installed.

Have you opened up Task Manager during a game to see if there are any other processes that are using up the memory or CPU resources of the machine?