M27Q X monitor sometimes flickers black for a couple seconds then back on

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  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #31
    Nope, do you happen to know what a RAID set up is.

    Something looks to be seriously wrong with Windows so we will need to take a look at that but first off back to Speccy;

    Can I ask why you have two screens hooked up again, you cannot troubleshoot display issues when you knowingly cause problems for yourself by having a high end and a bottom end screen hooked up.

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    • tiucaner
      PCHF Member
      • Jun 2024
      • 25

      #32
      I thought RAID just boosted performance for SSDs. And I reconnected them since it seemed to make no difference in testing. But I can change it back if it’s necessary.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #33
        RAID = redundant array of independent disks which = having two or more drives that have the same data as on the boot drive simultaneously copied to them, it has zero to do with boosting performance and it will in fact impact performance.

        If you want help with troubleshooting it is important that you stick with exactly what is suggested and nothing else, we are not there and so have to rely on you to do the troubleshooting for us.

        Have you any idea at all why there is only the one Windows update installed and likewise how comes you never mentioned that Windows was failing to install updates.

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        • tiucaner
          PCHF Member
          • Jun 2024
          • 25

          #34
          I’ve been having Windows updates but never realised the is particular one (KB5034441) wasn’t. And as regard to RAID, I checked the BIOS and it said it’s not enabled[ATTACH type=“full”]13854[/ATTACH]

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          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #35
            We can tell by Speccy that you do not have RAID and that was the point that was being made, you have installed RAID drivers when you should not have and this could potentially cause you problems.

            Back to Speccy; you told us that your RAM was 4800MT/s and that XMP was enabled, the XMP bit is correct but the RAM speed is not, it is in fact 5200MT/s which is fine as the CPU is okay with DDR5 RAM up to 5600MT/s.
            RAM
            32,0GB Unknown @ [COLOR=rgb(184, 49, 47)]2600MHz (36-40-40-80)
            Power Profile
            Active power scheme: [COLOR=rgb(184, 49, 47)]Elevado desempenho

            Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type notebooks that have a discrete GPU that needs the extra power.
            Screen saver[COLOR=rgb(184, 49, 47)]: Enabled

            They may look pretty but there is absolutely no need to have them enabled, they can interfere with the display when it is not appropriate + modern screens do not suffer from the burn in that screensavers were designed to prevent, disable screensavers.

            Going offline now but will check back after work tomorrow UK time.[/COLOR][/COLOR][/COLOR]

            Comment

            • tiucaner
              PCHF Member
              • Jun 2024
              • 25

              #36
              Changed the Power Plan. And I have the screen saver mostly for privacy reasons. Appreciate the time you are taking helping me., see you tomorrow. I’m also on UK time.

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #37
                Apologies for the delay getting back to you, hectic day yesterday

                Any difference since you made those couple of changes.

                Comment

                • tiucaner
                  PCHF Member
                  • Jun 2024
                  • 25

                  #38
                  No changes. Did manage to fix Windows Update I believe.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15209

                    #39
                    Are you still on the one monitor with the two new settings, if yes, a possible GPU or power issue, the latter including the power going to the GPU.

                    Do you have a spare USB thumbdrive that you can use to download Linux to, booting into Linux to see if the issue is still present will let us know if the cause is Windows related.

                    Try booting into Safe Mode only ( No Networking ) this to see if the issue is still present when no third party drivers are installed.

                    The boot drive being listed as RAID could likewise be the cause and if it is you are looking at either a Windows reset of clean installing Windows and the system drivers.

                    Comment

                    • tiucaner
                      PCHF Member
                      • Jun 2024
                      • 25

                      #40
                      I’ve used DDU in Safe mode to completely remove my graphics drivers and test for a while. Something tells me this is display related or even electrical interference because I just remembered years ago having an identical issue and, I believe, a new monitor solved it. Again this was years ago so I’m not too sure what I did to resolve it.

                      Comment

                      • tiucaner
                        PCHF Member
                        • Jun 2024
                        • 25

                        #41
                        Guess DDU didn’t do much, as soon as I opened Adobe Illustrator suddenly I had my GPU installed again…

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15209

                          #42
                          Originally posted by tiucaner
                          I’ve used DDU in Safe mode to completely remove my graphics drivers and test for a while.
                          Your computer to do with as you see fit but if you want to do your own thing we will put your thread on hold for now until you are done, we cannot safely advise members that do not stick with only doing as is advised here at PCHF, we cannot be held responsible for other peoples screw ups that way.

                          When you are done with doing your own thing if you still need help to avoid any repetition let us know what has been tried + what any outcome was.

                          Comment

                          • veeg
                            PCHF Director
                            • Jul 2016
                            • 8982

                            #43
                            Any updates ?

                            Comment

                            • tiucaner
                              PCHF Member
                              • Jun 2024
                              • 25

                              #44
                              Shifted some cables around including electrical and now waiting on a shielded DP cable, then will report back.

                              Comment

                              • Bruce
                                PCHF Moderator
                                • Oct 2017
                                • 10702

                                #45
                                Any news?

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