Monitor loses signal after a random amount of time while computer remains powered

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  • mint0h
    PCHF Member
    • Mar 2023
    • 3

    #1

    Monitor loses signal after a random amount of time while computer remains powered

    Summary
    [ul]
    [li]Operating System[/li]
    • [li]Windows 10 Pro 64-bit[/li][/ul]
      [li]CPU[/li][ul]
      [li]AMD A10-7870K 21 °C[/li][li]Godavari 28nm Technology[/li][/ul]
      [li]RAM[/li][ul]
      [li]8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)[/li][/ul]
      [li]Motherboard[/li][ul]
      [li]ASRock FM2A88X Extreme6+ (CPUSocket) 28 °C[/li][/ul]
      [li]Graphics[/li][ul]
      [li]Acer H236HL (1920x1080@60Hz)[/li][li]2047MB NVIDIA GeForce GTX 760 (ASUStek Computer Inc) 31 °C[/li][/ul]
      [li]Storage[/li][ul]
      [li]223GB INTEL SS DSC2KW240H6 SATA Disk Device (SATA (SSD)) 37 °C[/li][li]1863GB Western Digital WDC WD20 EFRX-68EUZN0 SATA Disk Device (SATA ) 25 °C[/li][li]14GB Multi Flash Reader (USB)[/li][/ul]
      [li]Audio[/li][ul]
      [li]Realtek High Definition Audio[/li][/ul]


    For some reason, after a while of prolonged use, my monitor will turn off randomly and display “No signal” while the computer still runs. As I am unable to turn the monitor on, I have no choice but to force a shut down. When audio plays as this happens, it will continuously stutter. Usually this happens more commonly if I’m multitasking, such as running YouTube and Discord while opening paint.net to do some edits. My brother who is more knowledgeable on computers believes it could be something with the GPU, such as if it’s overclocking/overheating or has the wrong update. Regarding the “wrong update,” it could be that I updated the driver on my NVIDIA earlier this week when I used a software that told me what drivers were out of date and could be updated. Currently I’m on Ver. 30.0.14.7381 for my NVIDIA. That update occurred on March 1st since I had some new CDs for installing software arrive and my optical disc drive did not work so I was troubleshooting to see what was the problem, and since then, I’ve had these random blackouts on my monitor. I also wonder if it could be something with the cable connecting my monitor to my computer, as I use a DVI cable, at least I think so since it’s the white one.
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    Give us your complete psu spec’s.

    @PeterOz

    Comment

    • mint0h
      PCHF Member
      • Mar 2023
      • 3

      #3
      Originally posted by veeg
      Hello

      Give us your complete psu spec’s.

      @PeterOz
      It is a EVGA 500 80+.

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4181

        #4
        Can we see what else is running
        [HEADING=3]Can you Download and run and then post. Speccy - Free Download
        To publish a Speccy profile to the Web:[/HEADING]
        [HEADING=3]In Speccy, click File, and then click Publish Snapshot.[/HEADING]
        In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

        Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

        The last part of each URL is randomized, so only people you provide with the URL will be able to find your profile.

        The information given in Speccy cannot be used by anyone to hack your system

        Could you also include the power supply specs E.g Cooler Master 850W Gold V2 NOT E.g 850w

        Comment

        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4181

          #5
          Your Power supply is low for what you have.
          Let’s see what speccy shows.

          Minimum Recommended System Power (W) 500

          Do you have a hdmi cable you can try?
          They look like this
          NB This is only for reference of what the cable looks like

          Comment

          • Bruce
            PCHF Member
            • Oct 2017
            • 10697

            #6
            @mint0h - any update?

            Comment

            • Bruce
              PCHF Member
              • Oct 2017
              • 10697

              #7
              abandoned

              Comment

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