Printing issue

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  • mike13
    PCHF Member
    • Feb 2022
    • 225

    #1

    Printing issue

    I am comparing different health care plans. I can choose 4 different plans to compare. All is good when looking at the monitor, however when I print I am either missing info. or getting extra logos etc. Any suggestions ?? Thanks, Mike
  • Malnutrition
    PCHF Moderator
    • Jul 2016
    • 7041

    #2
    Have a look and try a few of these suggestions, along with uninstalling and reinstalling your printer software.

    Printer problems are not at all uncommon. In this guide, we look at diagnosing the most common printer problems on Windows 10. Many of these steps will also work for other versions of Windows.

    Comment

    • Bruce
      PCHF Member
      • Oct 2017
      • 10697

      #3
      sounds like what you see on the screen does print out the same way.
      like all the ads, and different widths on the screen compared to the printer, and the page feeds are wrong - something like that.
      what browser are you using?
      have you tried another to compare printing results?
      when printing, try turning off headers and footers, and turn off margins, and see if the printer allows the scale to be decreased.

      Comment

      • mike13
        PCHF Member
        • Feb 2022
        • 225

        #4
        Originally posted by Malnutrition
        Have a look and try a few of these suggestions, along with uninstalling and reinstalling your printer software.

        Printer problems are not at all uncommon. In this guide, we look at diagnosing the most common printer problems on Windows 10. Many of these steps will also work for other versions of Windows.
        Thanks Malnutrition. Will try the steps at the link you furnished.

        Comment

        • mike13
          PCHF Member
          • Feb 2022
          • 225

          #5
          Originally posted by Bruce
          sounds like what you see on the screen does print out the same way.
          like all the ads, and different widths on the screen compared to the printer, and the page feeds are wrong - something like that.
          what browser are you using?
          have you tried another to compare printing results?
          when printing, try turning off headers and footers, and turn off margins, and see if the printer allows the scale to be decreased.
          Thanks Bruce for the reply. I am using Microsoft Edge. I have two printers hooked up to my computer. Same results with both printers. I have tried removing the headers and footers etc. and margins. No differance.

          Comment

          • Bruce
            PCHF Member
            • Oct 2017
            • 10697

            #6
            what about trying another browser - Chrome, Firefox, Brave are all strong choices.

            Comment

            • Malnutrition
              PCHF Moderator
              • Jul 2016
              • 7041

              #7
              All can be obtained safely from here.

              The easiest, fastest way to update or install software. Ninite downloads and installs programs automatically in the background.

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4181

                #8
                What site are you on?
                Are you able to post a link

                Comment

                • mike13
                  PCHF Member
                  • Feb 2022
                  • 225

                  #9
                  Originally posted by Bruce
                  what about trying another browser - Chrome, Firefox, Brave are all strong choices.
                  I tried Chrome, same results.

                  Comment

                  • mike13
                    PCHF Member
                    • Feb 2022
                    • 225

                    #10
                    Originally posted by PeterOz
                    What site are you on?
                    Are you able to post a link
                    I am on a special benefits page from my employer, needing a email and password.

                    Comment

                    • mike13
                      PCHF Member
                      • Feb 2022
                      • 225

                      #11
                      Thanks everyone for your replies and suggestions. This is not a big deal, as I only have to choose health plans once a year. I can work with it again this year. It must be something at the site itself, because as I mentioned above I did try Chrome, and saw no difference. Thanks again .

                      Comment

                      • Bruce
                        PCHF Member
                        • Oct 2017
                        • 10697

                        #12
                        no worries.
                        happy hunting! (y)

                        Comment

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