how to bypass ' print head is not installed '

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  • polyal
    PCHF Member
    • Mar 2021
    • 68

    #1

    how to bypass ' print head is not installed '

    i need to scan a document but my printer has no print head installed
    i have been informed that it can be done using windows fax and scan software
    my computer can see the printer via usb but wont preview or scan
    my printer is a canon pixma mg7550 . . . all the function buttons are touch type
    so cant be accessed since it wont boot past the initial error message
    thanks reg
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4191

    #2
    Originally posted by polyal
    i have been informed that it can be done using windows fax and scan software
    Who told you this?
    Normally a print/scanner can scan without ink but if you cannot get past a startup error I doubt if you will get a scan to work

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    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10702

      #3
      does Windows Fax and Scan see your printer?
      have you tried doing a scan?

      but yeah - if the printer can’t get past its Power On Self Test cycle, I doubt it’ll be in a state that the PC will accept. you’ll probably see ‘printer offline’ or ‘printer unavailable’ messages.

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        @polyal - any news?

        Comment

        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          abandoned

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