Computer Screen freezing and glitching

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  • Zeekachu
    PCHF Member
    • Jul 2022
    • 7

    #1

    Computer Screen freezing and glitching

    I have no idea how this happened and as far as I am aware I haven’t downloaded any viruses. I was playing Minecraft and went I went to leave my screen started to bug out. I tried restarting my computer but the issue hasn’t resolved itself. I don’t know what to do. I’m kinda panicking.[ATTACH type=“full”]10265[/ATTACH]
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    While playing Minecraft did you notice anything going on with the pc temps? Do you have another monitor to test with? Give us your complete pc spec’s.

    Comment

    • Zeekachu
      PCHF Member
      • Jul 2022
      • 7

      #3
      1. No I didn’t
      2. No I don’t
      3. https://www.bestbuy.com/site/asus-ro...?skuId=6409468

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Desktop or Laptop?

        Laptop move the screen see if anything changes.

        Both if you have not already force shut down and allow it to boot back.

        Do you hear any beeps (pattern)?

        See any screens?
        If so which ones before it goes wanky?

        Laptop external monitor?
        If you disconnect it, can you see on the laptop screen?

        If your computer is showing a black or blank screen in Windows, these troubleshooting tips could help get your system back up and running.

        This shortcut alerts the system to a potential graphics issue, which results in Windows restarting your video driver.
        Reset your video driver. If you’re encountering display or graphics issues, you can press Ctrl+Shift+Win+B to force Windows to take action.

        Comment

        • Zeekachu
          PCHF Member
          • Jul 2022
          • 7

          #5
          1. Laptop
          2. I tried, nothing.
          3. I’ve tried that too. Sometimes the glitch will take place before I even see the login screen.
          4. No I do not.
          5. It all depends. Sometimes it won’t even get past the booting up logo before it starts to glitch. Other times I’m able to log in and get to my homepage before it starts to glitch. I will also note that everytime it glitches and I restart the computer, then when I boot it up next time, you can see the screen that the computer started glitching in the previous restart, but transparent. They also overlap over multiple restarts.
          6. I don’t have an external monitor.

          Comment

          • Zeekachu
            PCHF Member
            • Jul 2022
            • 7

            #6
            Update: I tried Win+Ctrl+Shift+B and it did nothing

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #7
              Boot the system into safe mode.



              Does the system boot normally here?

              Try this several times if the same issue happens then this is possible hardware issue.

              Comment

              • Zeekachu
                PCHF Member
                • Jul 2022
                • 7

                #8
                After doing some testing I’ve come to discover that the monitor glitch seems to resolve itself if I leave my computer off over night, however will take place again after a few hours of use.

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  Could be caused to the system overheating.

                  Get some cans of compressed air and blow the system clean. Make sure the system is powered off and unplugged. Remove the battery if a laptop if the battery can be removed.

                  Read the instruction on the can. Spray in short burst and when the can start to feel cool to the touch switch to a different can. After they warm up to room temp they work fine.

                  Do this in a well-ventilated room or outside this way the dust does not settle all over the inside furniture or worse you or someone inhaling it.

                  Do NOT turn the cans upside down, turn the system. Remove the battery and blow that our as well.

                  NOTE: You take the chance of wrecking the bearings of fans with the compressed air. Compressed air can actually accelerate the fans beyond their rated speeds and damage them, if you are cleaning them out with air, it is often recommended to hold the blades in place with a toothpick or other non-conducive material.

                  NOTE: Do not use a vacuum to clear the dust they can cause a static discharge and end up toasting the system or a components. There are also jumper on the boards that could be sucked off and then the system would be bricked.

                  Clean the keyboard
                  Put the with the laptop facing down then gently rub your hand back and forth over the keys this will knock some of the larger pieces out. Then place the system on its side and blow the keys (remember to use short burst like before) starting from the top working you way down. Heat form portable computers is released through the keyboard.

                  Comment

                  • Zeekachu
                    PCHF Member
                    • Jul 2022
                    • 7

                    #10
                    The possibility of it overheating was brought up to me by some friends, and so I tested it and no, my computer never went over the threshold of over heating (CPU temp stayed below 80C)

                    Comment

                    • Rustys
                      PCHF Member
                      • Jul 2016
                      • 7862

                      #11
                      See if running the system in clean boot changes anything.


                      You can also see if uninstalling and reinstalling the GPU drivers changes anything.
                      Download Display Driver Uninstaller (DDU) Official - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files, and driver store.


                      Could be the display card going out or the cable that is in between the screen and card.

                      @PeterOz may have some other ideas.

                      Comment

                      • PeterOz
                        PCHF Technical Response Team
                        • Mar 2021
                        • 4181

                        #12
                        Originally posted by Zeekachu
                        however will take place again after a few hours of use.
                        Heat or cable
                        Originally posted by Zeekachu
                        CPU temp stayed below 80C)
                        How did you test
                        Download this for temp
                        HWMonitor for Windows® x86/x64 is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, powers, currents, fans speed, utilizations, clock speeds ... The program handles : CPU and GPU-level hardware monitoring LPCIO chips with monitoring features (ITE® IT87 series, Winbond® and Nuvoton® ICs) memory modules with thermal sensors SSD / hard disks via S.M.A.R.T. batteries and more ...

                        Comment

                        • Zeekachu
                          PCHF Member
                          • Jul 2022
                          • 7

                          #13
                          My computer comes with a program that lets me see
                          Originally posted by PeterOz
                          Heat or cable

                          How did you test
                          Download this for temp
                          HWMonitor for Windows® x86/x64 is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, powers, currents, fans speed, utilizations, clock speeds ... The program handles : CPU and GPU-level hardware monitoring LPCIO chips with monitoring features (ITE® IT87 series, Winbond® and Nuvoton® ICs) memory modules with thermal sensors SSD / hard disks via S.M.A.R.T. batteries and more ...
                          [ATTACH type=“full”]10284[/ATTACH]

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4181

                            #14
                            You have gpu on turbo can you change to Balanced
                            Also is your power profile on balanced or high
                            Change to balance and test

                            Comment

                            • Rustys
                              PCHF Member
                              • Jul 2016
                              • 7862

                              #15
                              Have you tried post # 11 if so, what were the results?

                              Comment

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