screen rupture, 144hz I do not feel

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  • St3adyy
    PCHF Member
    • Apr 2022
    • 9

    #1

    screen rupture, 144hz I do not feel

    Hi! My computer was put together in February and since then I have this phenomenon I have a 144hz monitor with g-syncel and I don’t feel the 144hz or screen tearing.
    Tried another monitor with another GPU.
    My computer:
    GPU: ASUS Tuf GeForce RTX 3080 10GB OC GDDR6X 320bit LHR

    CPU: Intel Core i7 - 11700

    MatherBoard: Msi Mpg z490 Gaming Plus

    CPU Cooler: Noctua NH-D15 chromax

    Ram: KINGSTON 2×8GB DDR4 3200MHZ CL19 HYPERX FURY

    Case: COOLERMASTER MasterCase H500P Mesh ARGB

    PSU: Seasonic FOCUS GX-1000 1000W 80Plus Gold

    HDD: 2TB SATA3 64MB 7200RPM 64MB SATA3

    HDD 2:Seagate BarraCuda 3.5 1TB 7200rpm 64MB SATA3

    SSD: Samsung 980 PRO 250 GB This is the system

    Monitor: Acer Predator XB253QGPbmiiprzx 24,5" FHD IPS 144hz G-sync 1ms

    here are 2 videos about the problem and i don’t want to get views with it as soon as the problem is resolved i will delete it immediately. Thanks!

    [MEDIA=youtube]gEksB9JeSOU[/MEDIA]

    [MEDIA=youtube]boTup7EzH0g[/MEDIA]
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Could be the HDMI cable that you are using.

    If you're wondering if HDMI supports 144Hz, then the simple answer is yes. It really depends on a host of other variables including your connected equipment, content, and resolution, though.

    Comment

    • St3adyy
      PCHF Member
      • Apr 2022
      • 9

      #3
      I use a display port cable

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Originally posted by St3adyy
        display port cable
        Which one make and model.

        Comment

        • St3adyy
          PCHF Member
          • Apr 2022
          • 9

          #5
          I use my own cable for the monitor

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            Originally posted by Rustys
            Which one make and model.
            Originally posted by St3adyy
            I use my own cable for the monitor
            Is not a make and model

            Try replacing the cable with a better one that is capable of handling what you want it to do.
            Use the information from Post #2

            Make sure that the display card is secure and has power if required.

            Make sure nothing is shorting out.

            Rune the system in Clean Boot and see if anything improves. Follow the clean boot protocols to see if there is something that may be causing this.


            Use DDU to uninstall the Display Drivers and reinstall them from the manufactures site.
            Download Display Driver Uninstaller (DDU) Official - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files, and driver store.


            Post a link for the speccy report.

            Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

            To publish a Speccy profile to the Web:

            In Speccy, click File, and then click Publish Snapshot.

            In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

            Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

            Comment

            • St3adyy
              PCHF Member
              • Apr 2022
              • 9

              #7
              Originally posted by Rustys
              Is not a make and model

              Try replacing the cable with a better one that is capable of handling what you want it to do.
              Use the information from Post #2

              Make sure that the display card is secure and has power if required.

              Make sure nothing is shorting out.

              Rune the system in Clean Boot and see if anything improves. Follow the clean boot protocols to see if there is something that may be causing this.


              Use DDU to uninstall the Display Drivers and reinstall them from the manufactures site.
              Download Display Driver Uninstaller (DDU) Official - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files, and driver store.


              Post a link for the speccy report.

              Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

              To publish a Speccy profile to the Web:

              In Speccy, click File, and then click Publish Snapshot.

              In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

              Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #8
                The results to other information requested and test?

                Comment

                • St3adyy
                  PCHF Member
                  • Apr 2022
                  • 9

                  #9
                  there was no change

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #10
                    Have you looked into a BIOS update?

                    If that does not correct it, then need to be taken to a proper shop to be diagnosed and tested.

                    You will have to refer to the manufactures site for the proper instruction on how to perform this correctly otherwise you will have a fancy door stop.

                    https://www.msi.com/Motherboard/MPG-Z490-GAMING-PLUS

                    [ATTACH alt=“Screenshot 2022-05-06 101650.png”]9691[/ATTACH]

                    Comment

                    • St3adyy
                      PCHF Member
                      • Apr 2022
                      • 9

                      #11
                      yes i updated the biost

                      Comment

                      • Rustys
                        PCHF Member
                        • Jul 2016
                        • 7862

                        #12
                        Post an updated speccy report reflecting this.
                        Originally posted by Rustys
                        If that does not correct it, then need to be taken to a proper shop to be diagnosed and tested.
                        Still waiting on a response form Post #4

                        Comment

                        • St3adyy
                          PCHF Member
                          • Apr 2022
                          • 9

                          #13
                          Originally posted by Rustys
                          Post an updated speccy report reflecting this.

                          Still waiting on a response form Post #4
                          has since been replaced processor: i7-12700 non-k, motherboard: asus rog strix b660-f gaming wifi, memory: kingston fury ddr5 2x8gb 5200mhz and i asked to update the bios of the store

                          Comment

                          • St3adyy
                            PCHF Member
                            • Apr 2022
                            • 9

                            #14

                            Comment

                            • Rustys
                              PCHF Member
                              • Jul 2016
                              • 7862

                              #15
                              When did you replace the motherboard?

                              Original posted motherboard

                              Original CPU
                              Originally posted by St3adyy
                              CPU: Intel Core i7 - 11700
                              New CPU
                              Originally posted by St3adyy
                              processor: i7-12700 non-k
                              Original motherboard
                              Originally posted by St3adyy
                              MatherBoard: Msi Mpg z490 Gaming Plus
                              Now you are telling us that you replace it with
                              Originally posted by St3adyy
                              asus rog strix b660-f gaming wifi
                              You have to inform us of changes that are made so we can properly assist you in getting this resolved.

                              Due to the fact that you did not inform us of this the previous information is now mute and useless to anyone.

                              What other hardware was and has been change since the original post?

                              No other assistance will be provided until ALL previous questions and proper information have been provided.

                              Comment

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