My PC is not detecting my headphones

[sham_alfayad]

Two days ago I plugged in my headphones and my pc didn’t seem to be detecting them. I did some research and tried to update my audio drivers but it says that everything is up to date. The audio drivers that I currently see are ‘AMD High Definition Audio Device’, ‘AMD Streaming Audio Device’ and ‘HD Webcam C270’. I downloaded Realtek High Definition Audio Driver but I only see it in my programs and not in my device manager. I believe that before this happened that the name of headphones on the pc was Realtek something.

[veeg]

Hello
Hopefully some of our members will chime in soon.

@Bastet

[Bastet]

Check under device manager>view>show hidden devices for any unknown devices.

[sham_alfayad]

Check under device manager>view>show hidden devices for any unknown devices.

Still nothing

[veeg]

Have you tried the headphones on another pc?

[Bastet]

Still nothing

Is anything showing under ‘Other’ Under device manager?
Ensure the headphones work on another device & that the jack is full inserted into the port.
Check too that the volume isn’t muted or very low.
What is the full make & model or the PC & the headphones?

[sham_alfayad]

Have you tried the headphones on another pc?

yea its not the the headphones

[Bastet]

Can you try other headphones on the PC?
How many headphone ports are there? Some PCs have one on the back & also one on the front.
What is the full make & model of the PC?

[Bruce]

@sham alfayad, do you still need help?

[Bruce]

closing thread