My dell monitor has a problem

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  • GORO_MAJIMA
    PCHF Member
    • Oct 2021
    • 3

    #1

    My dell monitor has a problem

    Monitor specs: Dell lcd u2410f Rev A01

    Problem: I turned on my pc and the monitor had blue light and that indicates that the monitor is turned on but display is off no backlight. The touch to not working and i tried to reconnect the power cord but it doesnt work i dont know what to do now?..
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Try using a different display

    Complete system specs, make and models including the power supply

    Comment

    • GORO_MAJIMA
      PCHF Member
      • Oct 2021
      • 3

      #3
      Originally posted by Rustys
      Try using a different display

      Complete system specs, make and models including the power supply
      i tried using a spare monitor my pc works fine but is there any way to fix this manually or i need to give it to a service center

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Originally posted by Rustys
        Complete system specs, make and models including the power supply
        Originally posted by GORO MAJIMA
        i tried using a spare monitor my pc works fine but is there any way to fix this manually or i need to give it to a service center
        then the monitor is bad and not the motherboard since you state they system work fine using it.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15205

          #5
          Found the below in a ten year old thread;
          • Disconnect EVERY cable (including the power cable) from the rear and side of the monitor
          • Wait 5 minutes
          • Press and hold in the monitor power button for 10 seconds, then release it
          • Reconnect ONLY the power cable to the monitor
          • Press the monitor power button. If the power button LED does not light up and nothing appears on screen, the monitor is faulty

          Comment

          • GORO_MAJIMA
            PCHF Member
            • Oct 2021
            • 3

            #6
            Originally posted by phillpower2
            Found the below in a ten year old thread;
            • Disconnect EVERY cable (including the power cable) from the rear and side of the monitor
            • Wait 5 minutes
            • Press and hold in the monitor power button for 10 seconds, then release it
            • Reconnect ONLY the power cable to the monitor
            • Press the monitor power button. If the power button LED does not light up and nothing appears on screen, the monitor is faulty
            led light comes in blue but the display doesnt show anything

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15205

              #7
              Time for a new screen I`m afraid, potentially being up to eleven years old one cannot say that the screen has not given good value and service.

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