Samsung Monitor Image Quality

[Tonz]

Hi there,

l bought a Samsung C27F390 and am very unhappy with the image quality. The attached picture shows my HP laptop versus the Samsung monitor. I think it’s clear, where the problem lies. I’ve sent it back to Samsung but they say it passed all tests and isn’t broken.

Therefore, I have two questions for the experts:

• is this indeed expected behaviour from this type of monitor?
• is there anything in the monitor or PC settings that I can change to get a less headache-inducing image? (I’ve activated ClearType and set the monitor resolution to max, so can rule out these two solutions)

Many thanks in advance

Tonz

[ATTACH alt=“94829082_2365436103756609_8318746289596530688 _n.jpg”]6249[/ATTACH]

[veeg]

Hello

Please provide us with your laptop spec’s.

@Bruce @Rustys

[Tonz]

It’s an HP EliteBook x360 1030 G2 with Intel HD graphics 620
Running Windows 10

Although I have tried this on two different laptops and both had the same issue. Having said that… they were both HP laptops… Could that be the reason???

[Bruce]

the Samsung monitor is 27" with only a max resolution of 1920x1080.
what is the max res of the HP laptops?

in other words, probably the same resolution but covering over two times the screen size - so everything is expanded to fit.
getting a 4K monitor would have been a better (but more expansive) option, that way the resolution could have been cranked up more.

then factor any differences with brightness, contrast ratio, luminance, refresh rate, response times, and colour support and gamut - and you start having to compare apples with apples (as much as you can).

[Tonz]

Yes, that’s correct. Just makes me wonder what the point of a 27" monitor with that max resolution is?
And why seeminly a few thousand people on Amazon are raving about it…

[Bruce]

I think one advantage is you get everything bigger.
yes, the max resolution would be better if there were higher options - but there isn’t, hence the cheap price.

through a quirk of coincidence, I got this same Samsung monitor, the curved 27", max res 1920x1080 and YEP, was also shocked that it could go higher.
but I solely bought it based on priced and screen size. and it was the cheapest 27" they had, the nearest 4K was at least double the price from memory and since it was only for my office PC(converted from 2 x 24" to 1 x 27"), I didn’t care greatly as it’ll never be used for games, Photoshop etc.

and also wearing glasses, I actually benefited from the same res I had on the 24" as everything is just that little bit bigger and better to read.

at the end of the day - it it a good monitor.

[phillpower2]

Any update Tonz?

[phillpower2]

Thread closed due to lack of feedback from the OP.