No audio [Help]

[CursedErebus]

So I have no idea what happened, the pc was running fine and it still is. I just left it running and when I came back there was no audio anymore. I checked the headphones on other devices and they work just fine, I also tried a different pair of headphones and those didn’t work either. So I’m only guessing that it’s a problem with the software? I’ve tried everything I could think of but I still wasn’t able to fix it. Any and all help will be greatly appreciated. Thanks.

[veeg]

Hello

So you tried all the audio ports for that? Please tell us the things you have tried..

[CursedErebus]

I tried all the ports, uninstalling and reinstalling audio drivers, reinstalling windows, changing the playback default devices back and forth, changing the audio quality, checking for newer driver versions… Basically everything I could find on the internet about ways to fix audio problems. Nothing worked so far

[veeg]

How old is the pc?

[CursedErebus]

It’s not that old.. Bought it about 4 years ago. i5-7500, gtx 1060 6gb, 16gbs of ram.

[veeg]

What is the model name and model number?

[CursedErebus]

Model name and model number? I have no clue where to find that, It’s a custom build… I bought the parts and had someone set it all up.

[veeg]

Ah! ok…you could go to the mobo site and see if they’re any new updates on the chipset drivers.

[CursedErebus]

No luck there…

[CursedErebus]

One thing I’ve noticed is that people in the “No Audio fix guide” videos have the Realtek Drivers displayed in the Device Manager > Sound, video and game controllers. I don’t, could that be a clue? Though I’m sure I’ve installed the Realtek Drivers.

[veeg]

Could be..most pc’s have realtek software..

This may help…go to that mobo site and download and save the current chipset drivers in a file ,usb drive..etc
This would depend on if you can find the audio drivers.. Then follow the instructions below.. This would depend also,if you do not get (drivers already install)

is to have the new drivers saved somewhere, create a new system restore point, uninstall the old drivers, restart in Safe Mode only (No Networking) install the new drivers, restart the computer and test.

[phillpower2]

Any update CursedErebus?

[phillpower2]

Thread closed due to lack of feedback from the OP.