RCA 55" 4K Smart Virtuoso TV losing signal

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  • Brandon_Byrnes
    PCHF Member
    • Jan 2017
    • 626

    #1

    RCA 55" 4K Smart Virtuoso TV losing signal

    I have my laptop hooked up to my 4K tv via HDMI and for some reason it constantly loses the signal. I will will be doing something and the scrreen will all the sudden go black, it doesn’t say signal loss or anything it just goes black. I then have to go to the Input Source menu change the input to something else then change it back to HDMI and I get my picture back. This has been happening ALOT, and I was wondering if someone can help. If you need more info I will be happy to provide it. My laptop is a HP ProBook 450 G3, I have the resolution in Windows 10 set to 3840 x 2160. The TV is a RCA model number RNSMU5536.
    My display refresh rate is set to 30hz, I tried setting it to 60hz but wasn’t able to even though the tv supports 60hz refresh rate.
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Hopefully some of our members will chime in soon..

    @Evan Omo @phillpower2 @Rustys

    Comment

    • veeg
      PCHF Director
      • Jul 2016
      • 8982

      #3
      Sorry for the no replies..

      @phillpower2 @Evan Omo

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8982

        #4
        Brandon do you still need help on this?

        Comment

        • veeg
          PCHF Director
          • Jul 2016
          • 8982

          #5
          Closed.

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