Audio issues on windows 10 - not sure if hardware or software

[HazyBeef]

Hey all, I was using my audio without issues with speakers connected to the PC. All of a sudden, it started making what I’d describe as a static crackle over the top of the existing audio, which was distorting and ruining all sound on the computer. After I restarted the PC, there was no audio at all. It was saying there’s no audio peripheral connected, when the speakers were connected. I tried updating the drivers - didn’t help. Tried uninstalling the drivers and restarting the PC - didn’t help. Any ideas? I fear it might be a problem with the audio hardware.

[jmarket]

Can you try another pair of speakers, or test them on another pc?

[aashimagupta]

Maybe something with the audio hardware has gone wrong. Also before opening the entire system, visit the customer center and ask them to reinstall the drivers because there is a probability that the driver version is not supported or you going wrong somewhere

[HazyBeef]

Can you try another pair of speakers, or test them on another pc?

the speakers work fine on every other device, and I tried putting new headphones into the jack but that didn’t fix anything either

[veeg]

Any updates for us?

[veeg]

Any updates for us? After 48 hrs this thread will be closed.