External Hard drive unknown , not initialized & no Space

[rasmy56]

External Hard drive WD1600BEVS/160GB unknown, not initialised and no space showing in windows 10
How can i solve and safely get all the data?

Please kindly help, Tank you in advance

In devices & printer i troubleshoot
There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these device

[Rustys]

Where did you get the external disk from?

Did you click OK in 2.JPG and what happened?

[rasmy56]

Where did you get the external disk from?

Did you click OK in 2.JPG and what happened?

Thank you for your responce. I still not click and initialized because i am afraid of loosing data.

I have tested drive with wd diagnosis
Test result here..
Test Option: QUICK TEST
Model Number: WD
Unit Serial Number:
Firmware Number: 1.05
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 15:05:18, September 11, 2018

Test Option: EXTENDED TEST
Model Number: WD
Unit Serial Number:
Firmware Number: 1.05
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: FAIL
Test Error Code: 08-
Test Time: 15:07:12, September 11, 2018

Bdw this device is from my new company i dont know any history about it and also I’m new to hardwares i want to solve this my self that’s why i am trying please guide thank you.

[jmarket]

There’s no data on the drive. You need to initialize it first. But before you do, please verify that the filesystem says RAW

After doing so, please re-run WD Diagnostics. Your drive failed a test.

Test Result: FAIL
Test Error Code: 08-
Test Time: 15:07:12, September 11, 2018

[Bruce]

it’s 160GB so it something like 10 years old.
what was it used in; an old PC, a Mac machine, NAS, server, recording device, what?
your Windows PC cannot detect it either because of the way it is currently formatted or, more likely, because it is dead.

for Windows to see it, and any recovery software to access it, it will need a drive letter assigned to it, and to do that, you will have to initialise it.
a quick format will only destroy the boot records, no data sectors should be touched, but it all depends on the drives current state.

[rasmy56]

it’s 160GB so it something like 10 years old.
what was it used in; an old PC, a Mac machine, NAS, server, recording device, what?
your Windows PC cannot detect it either because of the way it is currently formatted or, more likely, because it is dead.

for Windows to see it, and any recovery software to access it, it will need a drive letter assigned to it, and to do that, you will have to initialise it.
a quick format will only destroy the boot records, no data sectors should be touched, but it all depends on the drives current state.

I have no info on history but it was used in windows
It has data which must be recover

Thank you will do and uptate and see the drive condition on below image does it sense to try out by changing enclosure or connect direct adapter?
Whats App Image 2018 09 11 at 13 34 18 hosted at ImgBB — ImgBB

[rasmy56]

There’s no data on the drive. You need to initialize it first. But before you do, please verify that the filesystem says RAW

After doing so, please re-run WD Diagnostics. Your drive failed a test.

There is data on the drive which must be recover. Still i was trying to identify that can be work without initialized. See link below it has damaged enclosure. Would it be good option to change new enclosure or connect with direct adapter ?
Or based on all suggestions must it be achievable only after initialize the drive?
does it sense to try out by changing enclosure or connect direct adapter?
Whats App Image 2018 09 11 at 13 34 18 hosted at ImgBB — ImgBB

I have little knowledge in hardware stuffs. Pls be kind if i messed up

[jmarket]

Looking at the picture that drive has been subject to some sort of physical abuse.

If it has been dropped to cause that damage, then A dropped hard drive = a dead hard drive

Not the time to lecture you on the value of backups, but looks like a valuable lesson has been learned here.

[rasmy56]

Hello friends,

I have extract hard drive from case enclosure, and connect to power cable’s second adaptor and connect CD ROM’s SATA data cable and power on (i am not sure is correct or not its hard find here enclosure immediately.)
and first boot error “Hard drive error” see below link
Whats App Image 2018 09 12 at 14 04 47 hosted at ImgBB — ImgBB
Whats App Image 2018 09 12 at 14 04 48 hosted at ImgBB — ImgBB

Second i try to get boot menu and force boot from my internal hard drive under Legacy Boot Source
widows power on but result is same for my external drive (unknown, not initialised & no Space) see the links below,
cf0e7f7f b505 4b4a 9d86 8c749bc527f6 hosted at ImgBB — ImgBB
8ae8df8c 8329 4681 898d 5edee08abade hosted at ImgBB — ImgBB

and see extracted external drive images has some damages too. links below,
Whats App Image 2018 09 12 at 14 04 48 1 hosted at ImgBB — ImgBB
Whats App Image 2018 09 12 at 14 04 48 2 hosted at ImgBB — ImgBB
Whats App Image 2018 09 12 at 14 04 48 3 hosted at ImgBB — ImgBB

so based on this scenario expert like you what can be conclude as my solution for data recovery/get drive work.

thank you very much for your times

[veeg]

Just from the dents/damage to the HDD case itself,i would say that hard drive is bad. Just to much damage.

[rasmy56]

Just from the dents/damage to the HDD case itself,i would say that hard drive is bad. Just to much damage.

yes it is,
any solid idea to recover data from exact location on drive ?

[Rustys]

any solid idea to recover data from exact location on drive ?

Not without sending it to a date recovery expert. That is if the platters have not been scratched by the heads. If the platters are even still intact.

Bdw this device is from my new company i dont know any history about it and also I’m new to hardwares i want to solve this my self that’s why i am trying please guide thank you.

You should contact the company you got it form and tell them that you received the drive and tried to use it and could not due to the damage done to the drive.

[jmarket]

There’s a company I recommend but they are US based.

https://www.drivesaversdatarecovery.com/ - Drive Savers

They can save anything and everything. I’ve used them commercially and professionally.

[Bruce]

as already stated in your thread on another forum - that drive is dead.
a professional outfit would be your only hope but prepare for an expensive outcome.

[jmarket]

@rasmy56 please advise which forum you would like to continue this discussion on. Seeking advice on more than one forum can lead to conflicting procedures which can make your issues worse than they already are.

Please advise before continuing here.