USB ERROR (Device Descriptor request failed)

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  • Jota
    PCHF Member
    • Nov 2016
    • 34

    #1

    USB ERROR (Device Descriptor request failed)

    Unknown USB DEVICE (Device Descriptor request failed)

    anyone knows how to fix this?
  • jmarket
    PCHF Owner
    • Jan 2015
    • 7634

    #2
    Hi there Jota,

    We need more information What device is saying this error? What are your OS and PC specs?

    Comment

    • Jota
      PCHF Member
      • Nov 2016
      • 34

      #3
      I’ve just tried on another computer and it happens the same, so i guess its the product itself

      Razer Seiren …
      Windows 10 64 bit
      i7 4790k
      16gb ram
      gtx1070

      Comment

      • plodr
        PCHF Member
        • Aug 2016
        • 1021

        #4
        Product Amazon.com
        Digital Microphone

        USB device not recognized.
        Here’s what one poster tried
        Opened the box, plugged it in and waited for it to sync up. Nothing happened. After reading through the instruction manual, it recommends that you install Razer Synapse if the device does not prompt this response. Being a good peon, I downloaded the program and waited for something to happen. In short, after unplugging and re-plugging the device back in 5 times nothing happened. I was met with the same response every time (USB Device Not Recognized). Thus, I immediately ran to google and tried to figure out how I could get it to be recognized.
        I’ll save you the hassle of taking these steps for yourself. I uninstalled Razer Synapse and the device drivers and re-installed and nothing happened. This was the only response I could find on how to troubleshoot the device. Most people point to Synapse as being the problem. I then went to other posts on how to troubleshoot other Razer devices and found that sometimes USB 3 ports screw up devices syncing up. Thus, I went into my BIOS and disabled those. Still nothing happened.

        Comment

        • veeg
          PCHF Director
          • Jul 2016
          • 8982

          #5
          Any updates for us?

          Comment

          • veeg
            PCHF Director
            • Jul 2016
            • 8982

            #6
            Any updates for us? After 48 hrs this thread will be closed.

            Comment

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