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I know this may seem a bit cheapskate, but I’m getting nagged to death by ‘She who must be obeyed’!
Yesterday morning, she decided she wanted to print off some photos to send to a friend (friend can’t receive email or other electronic messages). She managed to print one off (at full A4 size!) and I pointed out to her that she could maybe think about using a bit of sense and put up to 4 photos on the same page. I took over on her bloody awful Windows8 laptop and showed her how to do it.
At that point, she got TWO photos on a page and pressed print and nothing happened, other than a window popping up telling her that, suddenly, the cartridges were incompatible!!
One thing to bear in mind is that the printer is very seldom used - probably no more than once in two weeks - so I considered that, perhaps, one or both cartridges had dried up. So I went through the rigmarole I’ve used very successfully in the past. I dripped water onto the business end of each cartridge and wiped them very carefully, checking that I got a colour or black row of ink when I gently pressed them on to tissue.
I refitted the cartridges, cleared the print queue (she’d pressed print several times assuming that the printer hadn’t heard her the first time!) and still no response other than ‘non-compatible cartridges’.
I plugged the printer into my own infinitely more manipulative XP laptop, cleared the print queue again and then pressed ‘print’. Same result!
I then uninstalled the printer on her computer. Then I plugged it in again to allow it to reinstall, but no change.
It’s a very cheap printer, I know, but we don’t use it that often and really it more than suits our needs. The cartridges ARE refurbished ones, but I would expect them to work since I buy them from a reputable source.
Any tips?
Yesterday morning, she decided she wanted to print off some photos to send to a friend (friend can’t receive email or other electronic messages). She managed to print one off (at full A4 size!) and I pointed out to her that she could maybe think about using a bit of sense and put up to 4 photos on the same page. I took over on her bloody awful Windows8 laptop and showed her how to do it.
At that point, she got TWO photos on a page and pressed print and nothing happened, other than a window popping up telling her that, suddenly, the cartridges were incompatible!!
One thing to bear in mind is that the printer is very seldom used - probably no more than once in two weeks - so I considered that, perhaps, one or both cartridges had dried up. So I went through the rigmarole I’ve used very successfully in the past. I dripped water onto the business end of each cartridge and wiped them very carefully, checking that I got a colour or black row of ink when I gently pressed them on to tissue.
I refitted the cartridges, cleared the print queue (she’d pressed print several times assuming that the printer hadn’t heard her the first time!) and still no response other than ‘non-compatible cartridges’.
I plugged the printer into my own infinitely more manipulative XP laptop, cleared the print queue again and then pressed ‘print’. Same result!
I then uninstalled the printer on her computer. Then I plugged it in again to allow it to reinstall, but no change.
It’s a very cheap printer, I know, but we don’t use it that often and really it more than suits our needs. The cartridges ARE refurbished ones, but I would expect them to work since I buy them from a reputable source.
Any tips?
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