electric shock from fingerprint sensor

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  • maxim123
    PCHF Member
    • Aug 2017
    • 466

    #1

    electric shock from fingerprint sensor

    Hi, I am using Samsung A7 (2018), and today, I suddenly got a shock from the fingerprint sensor. I tested it repeatedly to see if it was not an accident, but it keeps on shocking. It doesn’t shock you immediately, but if I put my finger on it for a second or more, it starts to heat up and gives electric shock.
    Is it because water went in or something? I am not sure about water going in, and there is no shock from other parts of the phone.

    Thank you.
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Yes if it got wet the water could be causing a short making it possible to shock.

    Bigger question is how long before that happening ruins the phone.

    Comment

    • maxim123
      PCHF Member
      • Aug 2017
      • 466

      #3
      Hi, I checked it again properly and see the paint peeling off in the middle part of the fingerprint sensor, is the fingerprint sensor without the paint a metal?
      Can I use normal paint to cover it and make it work or do I have to replace it?

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Personally replace.

        With paint you are blocking the reader from being able to see.

        Comment

        • maxim123
          PCHF Member
          • Aug 2017
          • 466

          #5
          Originally posted by Rustys
          Personally replace.

          With paint you are blocking the reader from being able to see.
          Thank you. Will take it for service I guess. I didn’t even know the fingerprint scanner could be replaced before, hopefully it isn’t expensive.

          Comment

          • Bruce
            PCHF Moderator
            • Oct 2017
            • 10702

            #6
            maybe something clear and sticky - like sticky tape or adhesive clear contact.
            [ATTACH type=β€œfull” width=β€œ90px”]12326[/ATTACH] [ATTACH type=β€œfull” width=β€œ80px”]12327[/ATTACH]

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4191

              #7
              Originally posted by Bruce
              like sticky tape
              anything you put over the sensor will interfere with i.
              We use sticky tape to clean the sensors.

              Comment

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