Broken tablet screen & associated issues

[Slytod]

I have the app. It seemed to be obligatory to open a dispute.

A couple of days ago AliExpress got involved, stated my complaint was valid, and suggested a refund. I accepted. Heard nothing more since.

[Slytod]

Have received the refund. Still have glass; maybe it’ll come in useful in the future, but probably not. So that bit went well anyway. I wasn’t convinced I’d get it. I will need to find time to try again, then, but it’ll be more expensive than that last one.

[Bruce]

@Slytod - still need help?

[Slytod]

Sorry, I didn’t spot your update arrive. In addition I’ve yet to order a full new screen either. Each day goes by, I intend to order again, but come the end of the day and I’ve not got around to it. (I think the refurb replacement has made things less urgent, plus the unfortunate start to try to buy a new screen has dulled the enthusiasm a bit too.) But I must kick it off again soon.

Do I still need help ? Good question. I could probably handle it from here if you wanted to close ithe thread, on the other hand I’m actually right back at square one, no further forward yet. I’ll leave it to your discretion, thanks.

[phillpower2]

To avoid us having to ask for an update every couple of days we will close this thread until the OP has the time available to work towards resolving the issue, PM a member of staff when you are ready and the thread can be reopened.