Can't see phone pictures on PC

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  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4190

    #16
    By chance has icloud photos been enabled on your phone

    Comment

    • Pyro
      PCHF Member
      • Jan 2019
      • 1189

      #17
      I would check the DCIM folder, but you may need to send them to icloud and then pull them onto your computer that way, this is the way I have heard of people doing it.

      Comment

      • mike13
        PCHF Member
        • Feb 2022
        • 225

        #18
        Originally posted by PeterOz
        By chance has icloud photos been enabled on your phone
        How do I check if icloud photos are enabled on my phone ??

        Comment

        • Bastet
          PCHF Member
          • Aug 2016
          • 1515

          #19
          I’ll have to check with my iPhone 5s to see what shows. Currently away from my laptop.
          Check Settings & click on your Apple ID, iCloud, scroll down to Photos- is this enabled or disabled?

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4190

            #20
            [ul]
            [li]n iPhone, tap on Settings > [your name] > iCloud > Photos, then switch off the slider of iCloud Photos.[/li][li]From the pop-up dialog box, tap β€œDownload Photos & Videos” to download a copy of photos in iCloud to your iPhone.[/li][/ul]

            Comment

            • Bastet
              PCHF Member
              • Aug 2016
              • 1515

              #21
              Ok, I’ve checked & as I have all my photos in the iCloud there’s nothing there, which suggests that iCloud photos has been enabled & the missing photos are not downloaded to the device.
              [ATTACH type=β€œfull”]10183[/ATTACH]
              [ATTACH type=β€œfull”]10184[/ATTACH]

              Comment

              • mike13
                PCHF Member
                • Feb 2022
                • 225

                #22
                The phone tells me there is not enough space to download all the photos to my phone.

                Comment

                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4190

                  #23
                  Bingo
                  The pics are on icloud by the look of it

                  Comment

                  • mike13
                    PCHF Member
                    • Feb 2022
                    • 225

                    #24
                    Another update. I downloaded and installed Icloud for Windows on my computer. I can now see all the photos, 902, that are on my phone. However if I chose a certain picture and try to save it to my desktop, it gives it a name like icloud photos.mhtml when I find that photo on my desktop, nothing is there.
                    I did figure out how to download ALL pictures to my computer that takes about 20 minutes, so that is not too bad. The pictures come in as a ZIP folder, but I can open the whole folder. They all open as very small pictures, even though I chose large, or extra large in the View options at top. If I click on a certain picture it does open as normal. Seems like a lot of work to do to just see a certain picture on my phone. Lot different from before, when I used to just connect to my computer, and I saw all pictures. Oh well, I am convinced that maybe my phone is dying, because as I said before, if I connect my wife’s phone to my computer, (like I did in the past). I can see all the photos on her phone without, Itunes, or Icloud for Windows. Thanks to all for all your help and suggestions. Mike

                    Comment

                    • PeterOz
                      PCHF Technical Response Team
                      • Mar 2021
                      • 4190

                      #25
                      Your wife’s phone will have more data space and the pics are on her phone.
                      Your pics are on icloud and not the phone
                      hence the difference

                      Comment

                      • mike13
                        PCHF Member
                        • Feb 2022
                        • 225

                        #26
                        Not true. if I click the PHOTOS icon on my phone, I can see all the pictures that are there. all 902 of them.

                        Comment

                        • PeterOz
                          PCHF Technical Response Team
                          • Mar 2021
                          • 4190

                          #27
                          If you turn off icloud access can you still see them all

                          Comment

                          • Pyro
                            PCHF Member
                            • Jan 2019
                            • 1189

                            #28
                            What operating system are you using on the computer that you are attempting to download the photos to?

                            Comment

                            • mike13
                              PCHF Member
                              • Feb 2022
                              • 225

                              #29
                              Originally posted by PeterOz
                              If you turn off icloud access can you still see them all
                              Yes.

                              Comment

                              • mike13
                                PCHF Member
                                • Feb 2022
                                • 225

                                #30
                                Originally posted by Pyro
                                What operating system are you using on the computer that you are attempting to download the photos to?
                                Windows 10

                                Comment

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