cannot transfer videos

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  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #16
    some thoughts…

    uninstall and reinstall iTunes on your PC.
    how much free space is now on the phone?
    have you tried copying the videos using another PC?
    sounds like you tried OneDrive, what about DropBox and Outlook? on each video, tap to select, choose Share and send to either OneDrive, DropBox or Outlook - does that work?

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