USB Not recognized (Android Phone)

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #31
    Is the information on that phone backed up or clouded?
    You may want to think about doing that as a precaution.

    Comment

    • Davidudu
      PCHF Member
      • Oct 2018
      • 20

      #32
      I don’t have much backed up. I want to save all my photos. That’s it. How do I back up all my photos if I can’t transfer them to a pc? It’s a lot of photos…

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #33
        Do you have Google Drive?

        Do you have Photos and are your photos accessed from there?

        [ATTACH]4176[/ATTACH] And [ATTACH]4177[/ATTACH]

        For this you will want to be connected to WiFi through you phone.
        If yes then press and hold one of the pictures until it is selected then select a few more (do a few at a time)
        On the top you should see a < symbol on the top click that and select
        [ATTACH]4178[/ATTACH]
        Save to Drive

        Once completed open a browser on your computer and log into you google account and open Google Drive and see if the photos are copying.

        Comment

        • Davidudu
          PCHF Member
          • Oct 2018
          • 20

          #34
          I’m currently backing up all my photos to Google Drive. When I’m done I can do more drastic stuff for this problem to get solved. I’m going to post again when I’m done!
          Thanks for all the help so far, really appreciate it.

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #35
            Glad to hear that is working for you.

            Not a problem glad to help.

            Once the files are transferred log into the Google Drive account and verify that they are there.

            Check to see if you can download them form there onto the computer this way you have a second backup of them.

            Comment

            • Davidudu
              PCHF Member
              • Oct 2018
              • 20

              #36
              Sorry for the wait! I have backed up all my photos that I want to save and I’m thinking of doing a factory reset on the phone. Will that help?
              Or how should I proceed now that have everything secured?

              Comment

              • Rustys
                PCHF Member
                • Jul 2016
                • 7862

                #37
                Other things that you may want to check and make sure that you have backed up and information from prior to doing a factory reset. There is a possibility that it would help.

                Contacts
                Any information form Text Messages
                If used calendar information

                PC wise would also look at removing software and references in the Device Manager.
                While in Device Manager select view and then Show Hidden Devices.

                This way there should be no conflicts with any software or old configurations.

                Comment

                • Davidudu
                  PCHF Member
                  • Oct 2018
                  • 20

                  #38
                  Originally posted by Rustys
                  Other things that you may want to check and make sure that you have backed up and information from prior to doing a factory reset. There is a possibility that it would help.

                  Contacts
                  Any information form Text Messages
                  If used calendar information

                  PC wise would also look at removing software and references in the Device Manager.
                  While in Device Manager select view and then Show Hidden Devices.

                  This way there should be no conflicts with any software or old configurations.
                  I removed stuff and saved all my phone numbers etc and did a factory reset… but it didn’t work. I really don’t know what to do now.

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #39
                    Let me get another person to look and see if they have any ideas. You have tried different USB ports correct not just the same one?

                    jmarket @lkjk

                    Comment

                    • Davidudu
                      PCHF Member
                      • Oct 2018
                      • 20

                      #40
                      yea. Different ports. Directly to the motherboard etc.

                      Comment

                      • system
                        PCHF Owner
                        • Jan 2015
                        • 7634

                        #41
                        Is this a Verizon model?
                        Resolve Windows Device Manager Conflicts | Verizon

                        Are you able to test your phone on a different OS? An Apple device (i.e. at the Apple Store), or with a USB bootable Linux OS?
                        Try Ubuntu before you install it | Ubuntu

                        Comment

                        • Rustys
                          PCHF Member
                          • Jul 2016
                          • 7862

                          #42
                          @Davidudu do you still need any help with this?

                          Comment

                          • veeg
                            PCHF Director
                            • Jul 2016
                            • 8978

                            #43
                            Any updates for us? After 48 hrs this thread will be closed.

                            Comment

                            Working...