Unexpected Account Registration Error (Google Hangouts) & Cannot Call Out (Google Voice)

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  • Eddie_Paul_Litz
    PCHF Member
    • Jan 2017
    • 458

    #1

    Unexpected Account Registration Error (Google Hangouts) & Cannot Call Out (Google Voice)

    Btw, I’ve decided to keep the Tablet.

    I was able to receive calls on it by Hangouts then today, It wouldn’t let me receive calls, keeps saying “Unexpected account registration error” & Google Voice keeps saying “Cannot Call Out” I’ve tried clearing data on Hangouts, uninstall updates on Google Play & Hangouts & cleared data on Play Services & tried Factory Resets & nothing seems to work. Any new ideas besides Upgrading my tablet?
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Log into your account through a computer and see if you access you account and test if the same thing happens on Hangouts.

    You may also try removing the account configration for Google totally and then re-add it ans see if that may clear it up.

    Comment

    • Eddie_Paul_Litz
      PCHF Member
      • Jan 2017
      • 458

      #3
      Hangouts on PC works fine (I forgot to mention that), how would I remove the config account from Google though?

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Which version of Android?

        Comment

        • Eddie_Paul_Litz
          PCHF Member
          • Jan 2017
          • 458

          #5
          Originally posted by Rustys
          Which version of Android?
          4.4.2 Kitkat

          Comment

          • jmarket
            PCHF Owner
            • Jan 2015
            • 7634

            #6
            Hangouts is not supported on Kitkat anymore. But you could try the following:

            [ul]
            [li]Go to: Settings → Apps → Swipe to “All” tab → Scroll down to Hangouts [/li][li]Click “Clear data”, click “Clear cache”[/li][/ul]
            [ul]
            [li]Uninstall the app, or updates reverting back to stock.[/li][li]Scroll to Play Services, clear cache.[/li][li]Scroll to Play Store, clear cache[/li][li]Restart the phone[/li][li]Install the Hangouts app, or updates.[/li][li]Open Hangouts, sign in again if prompted. [/li][li]Retry[/li][/ul]

            Comment

            • Eddie_Paul_Litz
              PCHF Member
              • Jan 2017
              • 458

              #7
              Originally posted by jmarket
              Hangouts is not supported on Kitkat anymore. But you could try the following:

              [ul]
              [li]Go to: Settings → Apps → Swipe to “All” tab → Scroll down to Hangouts[/li][li]Click “Clear data”, click “Clear cache”[/li][/ul]

              [ul]
              [li]Uninstall the app, or updates reverting back to stock.[/li][li]Scroll to Play Services, clear cache.[/li][li]Scroll to Play Store, clear cache[/li][li]Restart the phone[/li][li]Install the Hangouts app, or updates.[/li][li]Open Hangouts, sign in again if prompted.[/li][li]Retry[/li][/ul]
              I tried doing that sir but that didn’t work.

              Comment

              • jmarket
                PCHF Owner
                • Jan 2015
                • 7634

                #8
                You’re out of luck I’m afraid. You could try alternate software.

                Using outdated software is a huge security risk. We can’t be liable for such things, and if you choose to stick with older software that’s your choice.

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  Under Settings
                  Accounts and Sync
                  Select the Google account
                  Select Remove Account

                  See if that helps if not than like jmarket has stated you may be out of luck.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15206

                    #10
                    Any update Eddie Paul Litz?

                    Comment

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