internal memory help

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  • daveofthrones
    PCHF Member
    • May 2024
    • 3

    #1

    internal memory help

    i have a freecom 1tb internal memory drive, which i have item on, and its 1 of three drives i have but for some reason this one has stopped opening, it shows the icon to say eject media etc, but will no longer open but the light is on or flashing as it use to before, anyone have any idea, im running windows 10 home.
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10697

    #2
    This drive, is it a 1TB that you have connected inside the case to a SATA port?
    Is it a SSD (solid state drive) or HDD (hard disk drive)?
    Or is it in an external enclosure connected to a USB port?

    Comment

    • daveofthrones
      PCHF Member
      • May 2024
      • 3

      #3
      Originally posted by daveofthrones
      i have a freecom 1tb internal memory drive, which i have item on, and its 1 of three drives i have but for some reason this one has stopped opening, it shows the icon to say eject media etc, but will no longer open but the light is on or flashing as it use to before, anyone have any idea, im running windows 10 home.
      Originally posted by Bruce
      This drive, is it a 1TB that you have connected inside the case to a SATA port?
      Is it a SSD (solid state drive) or HDD (hard disk drive)?
      Or is it in an external enclosure connected to a USB port?
      it is a external memory drive via usb

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10697

        #4
        Can you either provide a picture or the make/model number of the device?
        It could still be a USB stick or a drive in an enclosure and that drive could be a SSD or HDD.

        But in general, being external, they are more prone to failure simply due to being exposed to drops, knocks, and improper disconnects.

        If it’s a HDD, they hate any bump, especially when connected and rotating.
        IF SSD, they also fail, especially the low end, cheap units.

        Take the failed unit to another PC and connect it, if that PC also fails to see it, chances are excellent the drive has failed. In some cases, it could also be the external case it is in, so removing it from the case and connecting internally into a desktop PC via the data and power cables would test that theory.

        In short, drives, of all types, fail - that’s why we backup! (y)

        Comment

        • daveofthrones
          PCHF Member
          • May 2024
          • 3

          #5
          Originally posted by Bruce
          Can you either provide a picture or the make/model number of the device?
          It could still be a USB stick or a drive in an enclosure and that drive could be a SSD or HDD.

          But in general, being external, they are more prone to failure simply due to being exposed to drops, knocks, and improper disconnects.

          If it’s a HDD, they hate any bump, especially when connected and rotating.
          IF SSD, they also fail, especially the low end, cheap units.

          Take the failed unit to another PC and connect it, if that PC also fails to see it, chances are excellent the drive has failed. In some cases, it could also be the external case it is in, so removing it from the case and connecting internally into a desktop PC via the data and power cables would test that theory.

          In short, drives, of all types, fail - that’s why we backup! (y)
          but it shows up in device manager under disk drives, on all pcs but just doesnt open

          Comment

          • Bastet
            PCHF Member
            • Aug 2016
            • 1515

            #6
            Is there any error message when you try opening it?
            If you right click on the drive does it show the option to open?
            Have you run check disk on it?
            Was the drive cheap for the storage amount? If so then the drive may be fake.
            Have you ejected the drive, restarted the pc then inserted the drive & tried opening it again?

            Comment

            • veeg
              PCHF Director
              • Jul 2016
              • 8978

              #7
              Any updates?

              Comment

              • Bruce
                PCHF Moderator
                • Oct 2017
                • 10697

                #8
                Closing - no activity.
                To request a re-open, go to Members > Staff Members, click a Staffer then Start Conversation and quote thread name.

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